Owner is rude and condescending. Bad interaction during pick up and just as bad during drop off. Made me feel like an inconvenience and made snide remarks under his breath. Won’t return! Equipment was well maintained though, I just prefer a more professional experience.
Maria F
Franks Marathon
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43221
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThe truck we were given had a space between the bottom of the driver's door and the frame. Thedoor really would not shut all the way. The interior of the cabin was dirty. We have never rented a U-Haul truck before in this kind of condition.
Christopher BEverything was fine for me. I didn't have any problems or major issues at all. I'll recommend this particular location to anyone. The service representative we're through and very knowledgeable of any and all information needed. So if you need a Uhaul rental go on over to Frank's on Riverside Road, they'll treat you right.
Paula BDefinitely an easier move with this van. Easy to drive.
Tina SSend text message reminders of return time and date.
Cozet R