I was very pleased and happy with my choice of choosing U-Haul. The truck was very clean and operated very easily. If I had any suggestions, I guess it would be to try to reduce the amount of time. It takes to check the truck out. I know with technology things are constantly changing, but it took a very long time to get the truck on the road from when we got there. And maybe this is an average thing I don’t know. All I know is it took more time than I expected to fill out the paperwork get the keys and inspect the truck and get on the road. Other than that, the personnel were extremely friendly Tim and Steve, they were very helpful and understanding. I already recommended this company to my sister and my mother as they are moving on May 15. I referred my family because I was happy with my rental. I highly recommend this company and their location. .
linda j
Hilliard South Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Steve was so great to work with. He was very kind and explained everything very well. Leaving with the truck and returning were a breeze! The only part that was a little inconvenient is they do not have a parking lot, so you have to get dropped off and picked back up when you're getting the truck or done with it. Otherwise, very convenient, and the staff are lovely!
NICOLE HAsked for and still have not received a receipt. Truck was returned on 4/1/2026.
DAVID FMuy bueno el servicio full recomendado
RAFAEL MIt would be beneficial if trucks had a phone mount installed, rather than trying to follow my GPS from a cup holder. Magsafe mounts are dirt cheap these days...
ASHLEY B