The ramp was not easily pulled out nor put in after use. Did not appear to have any lubricant to support deploy/storage. We choose to not use the ramp at the drop destination as we did not think we would be able to store the ramp again
Jason J
Hilliard South Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Columbus, OH 43228
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The open hours shown Have experienced people working the desk Having office equipment that works properly Unable to give paperwork to show equipment was released in case needed by police department Overall, just a bad experience Want to pick up equipment? Tell me computers are down to come back half hour later. They had a location that was closed down but still showed available which was 10 miles closer
john fI was very pleased and happy with my choice of choosing U-Haul. The truck was very clean and operated very easily. If I had any suggestions, I guess it would be to try to reduce the amount of time. It takes to check the truck out. I know with technology things are constantly changing, but it took a very long time to get the truck on the road from when we got there. And maybe this is an average thing I don’t know. All I know is it took more time than I expected to fill out the paperwork get the keys and inspect the truck and get on the road. Other than that, the personnel were extremely friendly Tim and Steve, they were very helpful and understanding. I already recommended this company to my sister and my mother as they are moving on May 15. I referred my family because I was happy with my rental. I highly recommend this company and their location. .
linda jSteve was so great to work with. He was very kind and explained everything very well. Leaving with the truck and returning were a breeze! The only part that was a little inconvenient is they do not have a parking lot, so you have to get dropped off and picked back up when you're getting the truck or done with it. Otherwise, very convenient, and the staff are lovely!
NICOLE HAsked for and still have not received a receipt. Truck was returned on 4/1/2026.
DAVID F