I couldn't get mobile check in to work at all I had to call customer service both times they were great but just wanted to do on phone an be done but it wouldn't.HEATHER S.
Pak And Print Plus
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Commerce, GA 30529
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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This location has no dollies or extras yet they sell the additional items on the website so you think all is ready. Then you are casually told it is uhauls fault and they are not supposed to have those available for their location. When asked where to go to get a dolly, they stated they didn't know what I would need to do. Wasting my pre-planned rental time to go spend more money and fuel getting a dolly that was supposed to be guaranteed. Lawyer is the next step. Last time using uhaul.Gary J.
Key not left in lock box. Dollys not provided.Blakeley W.
Easy rental and good equipment. Retailer was friendly and very easy to work withJohn S.
I rented a truck and car hauler trailer. I made the reservation online and checked in online. When I arrived, I was informed that the truck did not have a trailer hitch and that I would have to purchase one if I wanted to use the truck I had reserved online. I was told that they did not want to use the truck for towing even though it was an option on the website. The person at the store did not come outside or assist in any way with connecting the trailer to the truck. Not only did this process delay me more than an hour, but I also had to spend $50 on a hitch I cannot use again.Samuel R.