I completed reservation and check in on the UHaul app. The staff at this location FORGOT to put the key in the truck! My reservation was for 9:00 am. I had to wait for the store to open at 10 am. The service rep couldn't find the key. I FOUND IT MYSELF ON HER BULLETIN BOARD! Then, even though I was already checked in, she insisted on calling someone to verify my reservation. Except the UHaul system was down so couldn't. I finally just left with the truck at 10:30. THAT'S AN HOUR AND A HALF PAST MY RESERVATION TIME! I HAD MOVERS AT MY HOUSE WAITING TO LOAD THAT TRUCK! I would not recommend this location to anyone. In fact, I think it should be shut down!
Diane D
Conneaut Lake Truck Rental
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Conneaut Lake, PA 16316
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Very thorough ,and friendly, professional
ron wAll good
THOMAS WIt was last minute needed a truck had one available they waited till I arrived even those it was after hours!
WENDI HCouldn't find the place the address listed didn't have a parking lot let alone a building, ended up finding another uhaul trailer behind a building across the street at a bar
Ralph R