We were greeted by a great gentleman who guided us through the turn in process.Adele S.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Conroe, TX 77301
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.0 Average Customer Rating
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My target location is a u-haul site, but wasn't on the return list. There was another u-haul depot just west of where we were in Montgomery, but again not on the list. What was on the list were all 12-15 miles away.Richard M.
I thought I had made a reservation Monday, June 12 for a Wednesday, June 14, 800 AM pickup. When I arrived they apparently had no record of the reservation. I went through the application against n and rented and used the vehicle with no other issues. My complaint is that after at least half an hour taking my information there was no record when I arrived to pickup my vehicle. It may be because someone was confused as the UHaul records had me at a different address. I might think that UHaul would accept reservations from a previous client and might offer a better explanation. It was a good rental, just a problem with the reservation Regards Marc MyersMarc M.
I didn't get any of the dollies I paid for. The location said they didn't have any. The moving mats were not included either.Antonio H.
Very poor customer service at this location. No one answers the phone. I chose this location because I just wanted to go to a counter, return the keys to a human, then be done. Wrong. They do not answer the phone (after4 unanswered phone calls, literally called the main Uhaul 800 number to verify if this store was still in business ). Finally got there, and the guy refused to check in my truck. He forced me to do it myself through the web site. I was tired and really just wanted to hand it off and goâ€¦ the fact that he refused to check it in really annoyed me.Christian D.