I dropped off by 26-ft truck without my contracted trailer because the tires had caught on fire. The trailer was left behind somewhere around Springfield Illinois. When I've got to my location in Texas to drop off the truck only because we had refused another trailer because we were spooked by this event . The man I was talking to was not professional. I asked for some type of a receipt stating that I had dropped the truck off he refused to give me one said I could stick around until he inspected and checked the truck and I said can I just have a receipt pending inspection. Also he wanted to know where the Auto Transport Trailer was I told him it was towed away around Springfield Illinois and his reply was how do I know that you could have sold it to somebody in Mexico. I showed him a picture of the tires blown out and the fire department there and his response was you could have had a buddy in the fire department just pull up there. In around about way accusing me of doing some type of Nefarious things with the trailer trying to cheat him. This location is connected with a bar next door, we were in the hours of operation for a U-Haul facility but he refused to walk next door to his U-Haul office and do anything on his computers I'll get to it when I get to it.
Donald M
190 Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Copperas Cove, TX 76522
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Customer Reviews
- 4.5 Average Customer Rating
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This location was a liquor store. As customers come in, you get pushed to the side so they can ring up other customers during your encounter. Also, although my truck was “clean” I complained of issues with the brakes but they told me it was normal and the brakes were fine….they were not fine to me.
Lenda BYou guys are great and good pricing and always clean. I always go to U-Haul.
Carol RCombined with a liquor store
Benjamin FAmazing customer service and great location.
mike f