When I came back to return the truck, there was a sign that said the attendant was on location. I literally waited outside for 30 minutes, calling the phone number and honking the horn. The guy finally came out and said he was on lunch and wasn’t going to be done for 10 more minutes. I didn’t want to just drop my keys in the return box because I wanted to know what my bill was.Seemed very unprofessional! Would never use this location again because of it.
Brian M
One Stop Storage Barranca
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Covina, CA 91722
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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It’s easy to reserve pick up the keys from the lock box upload pictures and go… easy peasy
Neolanni WParking for the initial pickup was bad. It was parked behind another truck, so I had to backup off a curb in order to leave the location. Not sure the timing or allocation of the truck, but it set me up for unsafe driving and potential damage.
Thomas MHonestly the Custer service was excellent and I would recommend this place to anyone who needed a U-Haul.
Daryl OThe guy who helped me was very rude from when I first got there to my aunt going in and dropping off the keys. Would never go back to this location EVER! he has very poor customer service. Not nice or helpful at all. I’d rate this one a -11 out of 10. Never had an experience like this at U-Haul.
KIARA S