Easy returnELIZABETH G.
Trailer Rental & Towing in Cullman, AL at Hope Janitorial & Foodservice Supplies LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cullman, AL 35055
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Can't think of anythingJerry D.
I experienced a problem during the pickup process that caused unneeded stress. For the alternate contact, it should've said they would be calling immediately. And it didn't let me list anyone noted as a driver, which is kind of dumb. So overall, this approval process was pretty ridiculous but the entire trip afterwards and the return process was a breeze. Thanks.Braton N.
Lady who checked me in was awesome. Very friendly and efficient.ELIZABETH G.
Our return was scheduled on a Sunday. Which was fine, we did it online. At least the dolly. THEN the website wasn't accepting our return on our 15 foot truck following RIGHT AFTER. So...we drove home, got ANOTHER cell phone, and magically that worked. However, because it was late by about 30 mins because of this...they KEPT my $60 of our $100 deposit! During normal business hours we proceeded to collect our deposit refund, which was incorrect, hoping they could fix it. The store associate said I would have to call customer service....IM BEYOND IRRITATED!Justin R.
They let me pick it up at close of business on friday so I could get started early saturday and not have to wait till they opened, so got finished by noon before the heat came out.. First time renting the van. Had plenty of room inside for what I needed to move.Robert L.
Great customer service: The staff was extremely helpful and even tried to help me find a closer storage unit. The truck they had was pretty beat up on the outside, and the cab smelled funny, but the inside of the back was clean and well maintained.James P.
no dollies ether. didn't even know what a furniture dolly wasRALPH H.
This location has been always great for my rental needsClive G.
Staff very friendly and helpfulSuzette B.
Truck was great and the attendant, thanksGEORGE C.
Good serviceJONATHAN S.
The first u haul dealer I tried to use sucked . They where incompetent. Made me give all my information more than ten times confirmed I had a car reservation. I drove eight hours for them to tell me to go somewhere else. Bad information and run around. I almost didn't get one at all !Patrick D.
Ve r y good experience! , Highly recommend this location.Ginger F.
This is my third time renting from this location, and I'm always greeted by cheerful staff/owners. It's a pleasure doing business with y'allIvan D.
The reservation process was a huge hassle finding the location of the truck was even more of a hassle you need to figure out how to make it simple for people to use your online registrationBRIANNE S.
Just make sure the return online is working properly. I was completely stressed out and emotional by the time I left there. I was working on it over an hour and then had to call Uhaul service center to get help.Karen S.
Just wanted to give praise to this location, especially after the fiasco I experienced at the Hanceville/Dodge City Location a little over a month ago. If I had to rent a truck or trailer again, and the only choice was Hanceville/Dodge City, I would rather leave all my belongings behind.Ivan D.
Have help loading the trailer onto the truck, as well as help backing up to the trailer.Joshua T.
Always friendly and great to work with!Eric S.
I was not sent a code to unlock the box that contained the key and spent almost 2 hrs on the phone trying to get a key. This put me behind with my moving . i feel someone at this location or uhaul itself failed I feelJaimie B.
Providing the most convenient location to pick up and to drop off. We had to find them on our own as the ones scheduled we're too far away. Thanks!Paul P.
Update records i was told this location did not have a transporter they that had 3 that I seen i wouldn't have known this if I hadn't called myself from Ohio 800uhaul wanted to send me 2 more hrs southgary H.
I dropped off on Sunday. The location was closed. I was required to use the online process. The camera portion would not work (it asked me to take pic, then would not ever correctly open my camera to actually take the pic. As result, I had to stay at the location while I called customer service to figure it out. I was on hold for an agent for 20 min. (Sunday morning about 10 am). Otherwise, easy experience.paul Z.