Well pick up location service an also final 'drop off' Locations. Very smooth, friendly an easy contacts.RICHARD S.
Trailer Rental & Towing in Cumberland, MD at Pick N Go #1
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cumberland, MD 21502
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Had difficulty getting the van in the first place after a bunch of schedule issues getting The van wasn't very clean when I rented it look like some one had spit chew in driver's side door I ended up Arriving at the drop off location an hour late Only realize taxis were not running I asked sonny the representative there if I could have it for one more night he gave me a hard about delivering it late said that me not being able to get home wasn't his problem and basically he wasn't helping me with anything he took the van back I walked 8.5 miles home ........JOSEPH M.
The gentlemen that helped me with my rental was very nice and professional would recommend this location to any oneDennis Keith Jr M.
Clean the place upDAWN G.
I buy estates on a regular basis and frequently need to rent a truck to haul everything. I have been using Penske in the past because they're near my business. Someone recommended the Pick N Go #1 U-Haul, because they thought I was paying too much at Penske. They were right. I'll use this U-Haul from now on.RICHARD M.
To whom it may concern, I rented a U-haul from pic n go @N. Centre St. Cumberland Maryland and it was the absolute worst rental place I have ever experienced!!Tammy L.
Fast service got me in & out in no time and he was extremely busy.TERRI J.
The cashier was new and very rude about her own knowledge on her job details. I did not like the fact that she took it out on me and told me to leave after asking me if I took a picture of the gas I have never in all the times I have used this location felt so upset in all my days. I had to call the police for my own protection bcuz the cashier was irate!!!!!! Very disappointedAshley C.
Best U Haul location and staff We have used them 5 times in 2 yearsTimothy D.
Could not get my phone to corporate with u-haul website but the fellow working inside was very helpful and polite.Christopher W.
The owner was extremely nice and helpful when I was returning the truck.Timothy C.
The manager for the region was informed that picking up the truck at one location and the trailer at another location was problematic one week prior to the scheduled rental. Nothing was done. The one location refused to pick up the trailer forcing me to get the truck and then go get the trailer at another location. Would not use this particular location again.Tom R.
I'm never using UHaul again.Steven G.
Drop off location was basically just a parking lot; so be sure you are prepared to use the App for your drop-off. A pic of the dashboard and interior of vehicle is required, as well as your geo location. Thankfully, my daughter was picking me up on location, and available to assist me with completing the App/dropping the key.Denise H.
The vehicle type we reserved was not available for us and we had no option but to take a different truck. The truck was dirty and reeked of tobacco. We used our own hand sanitizer as there was no evidence that the truck had been sanitized.JOHNW M.
Charged $25 cleaning??? Truck was clean, we only drove 150 miles.Lara N.
The clerk was very obnoxious, and did not explain me anything about the rental. He circled the fuel level and the cost and "threw" me the papers, said " sign here". then he took one copy and handed me the key. So I asked him lets go verify the fuel level at least to make sure it matches whats on the paper. Once outside, he did not even inspect the truck, he was just rushing to run back behind his register. So I mentioned one tiny scratch on the side of the truck to capture his full attention and he told me not to worry about it. I still took photos of around the truck and left.NGUESSAN B.
Get rid of UHaul website I had much better results by telephone and in personallan M.
I ordered 2 dozen furniture covers to be rented with the truck online. No one informed me that they didnt have them. I had called to confirm they got my truck rental request a few days before and they didnt say anything was wrong. Then I called the afternoon before just to confirm everything and I mentioned the furniture cover rental and they said they noticed that request but they only had 6 there! Why didnt they call me when they â€œnoticedâ€ that? I had to scramble to go find another rental of the covers from another Uhaul dealer at the last minute. So glad I called!Robin M.
Did not say there was a drop off time I got charged 40.00 extra on drop off. I called your 800 number to resolve this . You sent me to drop off place which they referred me to pick up place and they referred me back to youERNEST K.
U-Haul changed the pick-up location and sent e-mail, which we could not access in time (we were biking in places with no cell coverage) so when we arrived at the location we reserved for the pick-up, our rental was not available. The other location was a few miles away and closed at the scheduled pick up time, so even if we could bike there, it was impossible to get the rental, which is why we did not choose to reserve at this location. Pick and Go eventually got us another truck, but it was a serious foul-up by U-Haul not properly reserving vehicles.FREDERICKCHARLES W.
Very kind and great customer service!THOMAS S.
Very satisfiedLARRY C.
Everything was smooth with the transaction and the clerk who helped me with my rental. Thanks for being the industry leader.ROBERT L.
Great experiencewilliam C.