I ordered blankets and a large dolly that were not available at time of pick up. At check out, the person wanted to send me a receipt without letting me know what all of my charges were and not checking out the truck/equipment before I left. The helpers (Marine Movers) that were requested and paid for were not available by phone and did not show up. The uhaul representative on the phone could not help. The uhaul person at the counter was not helpful and rude.Denise V.
Trailer Rental & Towing in Cypress, TX at Grant Rd Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Cypress, TX 77429
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Plenty of room, drop-off/checkout online process was easy.Travis B.
Nothing here, it was greatManuel E.
We were not able to process the pick up and drop off using smart devices and we dis the formalities as there were staff of u haul at this location at both time.Steve M.
Truck handled horribly because it needed front end work. Truck shook and meandered all over the road. Steering wheel had 3-4" of "play." I doubt there was a single tie rod end or other front end component that had any serviceable bushings. It was a safety hazard.Charles K.
Nothing. All is wellCONROY N.
Last time (not from this location) a bearing burned up on trailer axle, 4 hr down time. This time a tire blows out, 2.5 hr downtime. Dangerous equipment, never recommending. If I can find another company I will, this sort of thing should never happen, much less two times in a row. Looking at the tire on the one that did not blow , it was ran low on air for an extended period by the tread wear, very uneven.James D.
I had an absolutely great experience. Truck was ready and check-in process was easy and seamless. Return process was just as speedy and easy. Will definitely rent again from this location in the future.JASON P.
The equipment was there when we scheduled it. The check out and check iti went so quick and effortless. I would definitely use this location again if we were in the area.Karen M.
I rented the truck during off hours. Through the app, I was able to do it relatively painlessly. The truck was clean, worked well and most importantly, there were no surprises.Luis L.
Very professionalJohn B.
I dropped of the trailer and the agent confirmed th return and told me an email was sent to me.Richard J.
This is the third or fourth time I have utilized this location and it is outstanding.David F.
Provide a kit to sanitize equipment before leaving.Adolfo C.
Customer service was excellent!Jaime A.
Excellent representative and kind and preciseDylan D.
Not renting trailers to owners of all qualified trucks is bad for business.John P.
It goodLuis D.
We called in advance to get the gate code but never got an answer. Fortunately there was no gate and we went on-line to complete the return process which was straightforward but wouldn't work for a flip phone user.Wade H.
Everything was perfect.Steve M.
Having a dolly on premises so a customer don't have to go to another location to get one!Sonya T.
Very easy drop off!carey D.
Very friendly and professionalramon R.
The gentleman (David?) that assisted me, was very helpful and professional. I appreciated it.Jansen V.
Brandon was excellent!Marc C.