We had to reserve the request outside the store because they couldn't figure out how to do it for us, then the trailer was stuck in a ditch and we had to help get it out and hook it up. The trailer was full of grass and debi inside, I had to sweep it prior to using itJennifer C.
Teji C Store Management LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Dallas, GA 30157
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- 2.5 Average Customer Rating
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Language barrier, he did not give me the dolly and furniture pads I paid for, the gas level was written to be at 1/4 tank but was only at 1/8. He did not inspect the truck with me and I was already in tears when leaving due to stress of communicating with him so I didn't realize all of this until I got to the loading location. I came back and asked for the dolly but said nevermind on the pads as I was already loaded and ready to now unload. He was very difficult to deal with and they acted like I was trying to rip them off for 1/8 tank of gas and steal a $7 dolly. Never again.Caitlin D.
Very good customer serviceGwenetta C.
Engine light on . The gas was almost empty when I got in. They over charged me on the order .Tiara M.
Service was excellent nothing needs to changeUrsula C.