Trailer Rental & Towing in Decatur, IL at Save A Lot #479
(U-Haul Neighborhood Dealer)

6 reviews

2280 E William St   Decatur, IL 62521

(217) 917-4163

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(217) 917-4163

2280 E William St
Decatur, IL 62521

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 5 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Decatur, IL 62521

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Customer Reviews

Average Customer Rating

6 reviews

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Rating:
1.0

I had done the online check in. The employee where I picked up truck said they had to redo it there. Then couldn't get the device she was using to save info. Finally she had to call someone else to help. The whole process took a half hour to check in AFTER I had already done online. Meanwhile my paid movers are on the clock and waiting for the truck. Very disappointed in service. Why in the world did I need to go through check in process twice? Make sure employees know how to do check in process!!!

JARVIS J. 
Rating:
1.0

Everything! The salesperson was not well trained or informed on helping a customer pick the right deal for what they needed. There was a miscommunication on mileage and price and I ended up paying not quadruple but more than quadruple the price that I was quoted. Very disappointed will not refer to anyone will not recommend. I then had to speak with customer service due to my extremely high bill to no avail they do not care about the customer no customer service skills! Hopefully something changes soon

THOMAS M. 
Rating:
5.0

Fix actual issues instead of resetting them. When I picked the truck up the check engine light was not on. within the next 2 starts it came on. Service came out, told me it was an oxygen sensor and the worst thing that would happen was poor mileage if it was bad. He reset the alarm and off he went. within the next 2 starts. Poor mileage is an understatement!

JAMES H. 
Rating:
5.0

Needed a trailer last minute close to the Mt. Zion area. Location was new so Area Manager, James, helped with my pickup. Super helpful!

ALLYSON H. 
No reviews have been submitted for this location.
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