Trailer Rental & Towing in Decatur, IL at Creekmur Car Care Center
(U-Haul Neighborhood Dealer)

180 reviews

3690 E William St Rd   Decatur, IL 62521

(217) 872-1707

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: 8 am - 12 pm

Services at this Location:

Contact Us

(217) 872-1707

3690 E William St Rd
Decatur, IL 62521

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8 am - 1 pm
  • Sun: 8 am - 12 pm
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Decatur, IL 62521

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

180 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

Great customer service!

Martin T. 
Rating:
5.0

I only go to this business

Michelle S. 
Rating:
5.0

KUDDOS TO JOHN AND his Staff. They do an outstanding Job!

Julia H. 
Rating:
4.0

Great people to do business with.

Tom A. 
Rating:
4.0

I would recommend that the Corporation add clearance lights to the fenders on the dollies. Hard to see them at night.

Robert C. 
Rating:
5.0

Customer service was excellent. Very helpful. 5 stars. Would recommend and use service again!

DENNIS D. 
Rating:
2.0

I had talked with this location the day before pickup over the phone. I expressed to them that in my previous rentals with U-haul, that the vehicles were unclean/messy/smelled. I asked that they double check the equipment to be clean. The rep said she would ensure the truck was clean. When I picked-up the equipment, the interior storage of the truck was full of mud, the cab of the truck was filthy, dirt/debris on the floor, and there was still coins from the previous renter which sat in a pile of something sticky that ran down the center console. With COVID going on right now, this was unacceptable. The equipment was not cleaned at all between uses. This is dangerous in a time like this!

Zachary L. 
Rating:
5.0

Great service! Close to home.

MARIA D. 
Rating:
3.0

The actual vehicle was the most uncomfortable thing I've ever experienced.

David B. 
Rating:
5.0

John Creekmur is the best when it comes to customer service and making sure his clients needs are taken care of. Best in town

Lee L. 
Rating:
5.0

John was AWESOME! He called me 3x to be sure that I knew my pick up location had changed. Very professional, very pleasant and personable and quick to be sure I was getting what I needed. If I have to rent again you can be sure this will be the place I come to. Thank you John!

sheryl K. 
Rating:
4.0

I wish I did not have to drive so far to pick up the trailer. It's hard to believe there isn't one in a town the size of Springfield il.

Robert H. 
Rating:
4.0

Uhaul sucks and is garbage will never use this company again.

anthony M. 
Rating:
5.0

So nice to have U-Haul dealer on East side of Decatur. Creekmur is a class act!

STEVE R. 
Rating:
5.0

JOHN & HIS CREW DO AN OUTSTANDING JOB, DON'T LET THEM LEAVE THE NETWORK, WE RENT FROM CREEKMUR RATHER THAN THE K-MART CENTER.

REBECCA L. 
Rating:
5.0

Nothing they are doing great. Just keep doing what you're doing. Thank you

cindy H. 
Rating:
5.0

Make sure you check the inside of the truck....a previous user left a utility truck in the back and it wasn't noticed until we got home. Fortunately, we were able to take it to a local UHAUL dealer to return it as we didn't need it or have room to transport it. The person we worked with was very helpful.

James R. 
Rating:
5.0

The person was very helpful and nice. Thanks!

Rayna K. 
Rating:
5.0

All good...dependable renter.

Michael A. 
Rating:
5.0

HAPPY TO HAVE CREEKMUR U-HAUL IN THE NEIGHBORHOOD - BRIAN

BRIAN M. 
Rating:
5.0

Mr John is friendly and a wonderful U-Haul location. Hope he remains with U-haul. We have used Creekmur several times. Very convenient!

GREG M. 
Rating:
5.0

Extra high quality service. Location staff called to advise of drop off hours day ahead. Very helpful and pleasant staff.

Matt D. 
Rating:
5.0

Very smooth going in device at pick up and dropping off

Cindy J. 
Rating:
5.0

Customer service and courtesy was outstanding.

Doug R. 
Rating:
5.0

Give John a raise!

william S. 
No reviews have been submitted for this location.

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