Not yesterday, but a few months ago my daughter had rented a van 2 weeks in advance from U-haul witch was literally right across the street. Uhaul called the night before pickup and told us we had to pick it up at a location 20 miles and a 1 1/2 hour trip later we had our Uhaul. If that ever happens again I will no longer be a Uhaul costomer.Jeff C.
Trailer Rental & Towing in Deer Park, WA at D P Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Deer Park, WA 99006
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Only real issue I got is the fact I haven't gotten my 30 dollar deposit back yet but other then that excellentMICHAEL W.
They did not have the truck we ordered and they sent is to a different location, which ment we went over the miles we're allowed. That was difficult. The truck we got was great, but not quite big enough.Roxanne B.
Great employee. Had to deal with crashed website.Dennis H.
This location is always a wonderful experience. Totally hassle-free and professional.Glen J.
Really enjoyed the lady checking us in she was more than nice, went above and beyond to make sure we had what we needed. Very friendly made renting a great experience. Two thumbs way upJesse W.
Have rented a trailer several times she is always very friendly and aims to please.RANDALL D.
Person accidentally canceled our truck so when we arrived it wasn't there, the auto hauler we rented we had to go puck up because that also wasn't there, then the truck had transmission problems all the way to our destination. Then when we returned it they tried to charge us more money because he said we went over on our mileage when we didn't. We purchased unlimited miles! So it made an already stressful experience more stressful!Harry F.
Equipment was clean; however, the ratchets were difficult to operate due to dryness. In my opinion the ratchet mechanism could use some lubricant. I suggested this when I dropped the trailer off and trust it will be taken care off.John G.
I was charged for 9 gallons of fuel for 17 miles of use. I call that theft. I am trying to reach the staff at the Deer Park, WA location. Staff could not explain this and promised to call back. No one called back and their voice message box is full. Completely unacceptable.Sergiy B.
Annie is a sweet and friendly girl.benjamin C.
In and out great gal to work with.RICHARD T.
The person was friendly and very helpfulMARY P.
The lady that helped was friendly and did well.RANDALL D.
Great friendly service.Peter H.
Back of truck not swept out, cab floor not swept out. Not that bad but the point is we are to sweep out the truck clean when we return the rentals and fill the gas back up to the vary spot that someone else left us. The truck should be full at all times. That is why you charge more money to the renter if they do not. Your to fill it up for the next renter to have paid for it. This is another way to rip us off for more money. Your app does not work. Your bar code sends me to other palaces. Customer service takes 17+ minutes to be on hold to answer then to loose connection on hold for the other guy. To have to call again to be on hold for another 18minutes. All because the store manager could not be a help and your app sucks. Not happy at all. Why tell people to go her is because it's closer then spokane to pay the extra miles and gas to you guys. Not for customer service.Brad L.
Anna at the front office was great and did an awesome job and would recamend them to any body that needs the U Haul services. Doug KnightDoug K.
I want managerial contactKhira P.
The staff was very helpful and kind throughout the entire process. It is a location I would use again.Richard P.
This place of business is Awful! Customer service is terrible, super rude and extremely unkind! And if you're anyone of different ethnicity other than caucasian, they do not welcome you in anyway!!!! DO NOT USE THIS SERVICE!!!Tammy Y.
Went out of the way to accommodate us. Many ThanksJeanette B.
Very friendly and helpful staff. Clean and maintained. No problems.ELIZABETH S.
Anna was professional, cheerful and friendly. Truly an asset to the experience. My only wish is that the truck had cruise control and a back up camera.Kim W.
Awesome!!!! Thank you tons!LEON J.
Manager was polite and efficient, my experience was great.Doug B.