The only drop-off location offered was 20 miles from my destination, even though there are 5 locations closer. I was told they were all full. At drop off I tried to use the Self Return link but it did not work. The person who helped me was not much help, kept me waiting twice, didn't offer to unhook the trailer (I did it), didn't check it, obviously didn't want to be at his job. I was charged for an extra day even though I was given an extra day as noted above. Also, your review form does not provide a place to provide feedback on your Corporate system, such as the reservation process, having to drive to more distant locations for both pickup and drop-off, not getting the extra day as promised until I followed up, and then still being charged for it, non-working links in texts, and your contact page has no option to provide email feedback on this. The trailer rental was a good value, which is the only thing keeping me from giving a Poor rating. I would have paid more for better service.
Theodore V
Blue Ridge Market Mini Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dewey, AZ 86327
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Trouble free
JAMES SI used the app to reserve. Pick up and drop off was easy. Very friendly people to help me. I will definitely use Blue Ridge again.
ROBERT BIt was ALL good!!!
JAMES HEverything is went well. Don't know what would be better.
JAMES B