The truck leaked all over irreplaceable photos and momentos!! The windshield wiper literally flew off the truck in the middle of a downpour making the last 40 miles of our trip miserable! When we called U-Haul they told us to report it all to the dropoff location for compensation. The dropoff location told us there was nothing they could do about it and to contact U-Haul again. Was a huge runaround and no one would help us. I will NEVER use U-Haul again.
Teresa E
Main Guys Auto & Tire Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Downers Grove, IL 60516
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The team member was very nice and helpful.
AALIYAH SFront desk was very friendly and helpful. The truck was clean.
Robert BJust a great friendly and helpful atmosphere. This is the second time renting from this location due to the location to my residence. And it is nice to have a place close to the residence that you like, trust and will continually go back to for rental purposes.
Russell RMake sure truck has a full tank of gas when you pick it up. Only had 1/2 a tank. Was told I would be charged $5.00 a gallon if I returned it with less the 1/2 tank. Gas prices was only $3.69 a gallon Other wise has no problems. Thanks U,-Haul
Jeffrey E