The truck was covered with snow and I had to clean the windshield myself. I asked for the trolly and it was not provided (I realized it when I got to my place. I was fixated to cleaning the snow and so much focus was on enabling the truck to be drivable and it was too late to head back to this location to pick it up). I was charged for the item that I did not received. My first time using U-haul and I can't believe how bad the experience was.Peco M.
Main Guys Auto & Tire Repair
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Downers Grove, IL 60516
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Associate Santa, was great! She was friendly, courteous, and professional. I needed to make a change in my pickup day, due to an emergency, and there was no problem. Santa, made the changes and everything was perfect. Their location did not have any moving pads. So, she made arrangements, so I could pick them up the day before I needed the trailer, at another location. That location was within two blocks of where I live. Highly recommend!Thomas M G.
I had ordered a set of 12 furniture pads. When I got there, I was told that they didn't have those. I had also ordered a dolley. I was told they didn't think they had one. Thankfully, they found one.CHARLA R.
Gas tank half empty, unexpected charges, super small/tight parking lot, lengthy check in and out process.Lisa C.
The truck is too old. The steering was loose and wobbly. Not sure about using it for anything more than local moving. I think the truck has its original set of wiper bladesâ€¦. Hard and dried out. Tires worn too much for any long-haul. Location was convenient to me. Staff was quick and friendly.Jim M.