Building location good, but smelled very musty and moldy. Agent rude, unreasonable and very argumentative, wanted to charge me $91.00 plus for difference of 100 to 132 miles of fuel. When I refused to pay that amount and told him I would drive back to the gas station and top off fuel he said I couldn’t. Did finally give me back the keys and I proceeded to add $30 of fuel which put miles to 154. (21 miles over required). Very rude and unprofessional individual to be representing U-Haul.
TIMOTHY G
Home Away Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Drayton Valley, AB T7A1R6
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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the person that served was not friendly at all, thought he was rude, no personality not friendly at all. also where the truck is parked it was stuck, took me 10 mins to get it unstuck, area of storage very wet and muddy.
Kenneth HI like that it was quick and easy to rent this truck and be on my way within minutes.
Delvin SHire people that knows what's going on when it comes to paying and stop telling people one and doing something different
Kevin OThe person at the location was friendly but the lot was almost impassable from the biggest snow dump of the year that was two days ago. The trailer clean but non working signal light . I tried for two days prior to the rental to contact location via phone number also left a message and no response.
Marc S