The facility personnel offered limited support simply directing us to use our phone; this added stress as a first time user. Phone App was significant and as a first time user added time to getting the unit out the door & safely returned. The remote review was also cumbersome and the added back & forth could have been quickly resolved had a conversation been occurring.
Jonathan Darling
Family Foods
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Falmouth, MA 02536
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Customer Reviews
- 4.0 Average Customer Rating
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The back of the truck was full of water, we spent hours drying it out before we could use it, very unsatisfied with my experience
Aliscia Lindhposting of uhaul share or handouts at locations for those customer's with limited functions on their respective cell devices to access the self dispatching technology.
Dennis ChaseOnly issue is that I took forever to be able to get key and then it takes forever to answer a million questions before returning the truck . Taking pictures and all
amilcar vicenteExperienced a little delay getting the verification code when picking up the Truck. Otherwise, a great rental...
JOSEPH FERRA