The seats smelled like someone gross sat on it before and my clothes stank after driving it the whole time. Otherwise the truck was clean. It was a fairly uncomfortable ride compared to other Uhauls I’ve had in the past. I would likely choose another company next time.
Daniel L
Family Foods
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One-Way and In-Town® Rentals in East Falmouth, MA 02536
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Having a description of where the key drop-box would have been great, but not a big deal.
Erik PClose to our house, empty parking lot so plenty of space, but no one was there so dropped it and left.
Vincent CI have not received a receipt showing the final charges? Can someone provide ASAP. Thanks
EDWARD KI won’t request or use U-Haul if an alternative option is available . I tried to schedule my truck 4 times with a customer service rep and the order was wrong all 4 times when I got the email confirmation. I had to call back over and over and try again. It was nothing but manipulative business practices to cost me more money and they couldn’t even get the truck size right! I wanted and ordered 15 feet and I got 10, I needed to drop it off in Plymouth and pick up in Falmouth and the location and plan that the service people put in tried to extend my mileage, having me pick up 30 miles from where I needed to be only to have me drop off back where I started , which was 70 miles from my original destination. It was a manipulative effort to cost me extra money. And force me to drive more miles than necessary. There were no local offices to communicate with anyone who could schedule or accommodate my pick up, help when the app wasn’t working, help B when the uploads took an hour ! Also, I wasn’t told I would be downloading an app last minute in a parking lot with no service and dropping off was just as difficult . I had to upload pictures for an hour in a lot with no wifi or service . My whole day was a challenge because the truck was changed to a smaller size with telling me and that would have cost me two trips of driving instead of one has I not had help from other people. There was zero capable customer service Representatives or local office and I had to call U-Haul so I only got people from another state. They were clueless, in another state about mileage or distance and they didn’t care that the end costs would be unnecessarily high and couldn’t help with anything. The truck was clean and ran as it should but, the price changing, reservation process, and truck size being wrong made the experience horrific and i nearly had to reschedule my whole moving day because of the ineptitude and lack of communication and dependability. .
Leah f