Very easy to work with and a quick and easy transaction!
Michelle M
Chicago Station
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elkhart, IN 46516
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The girl that checked us in was so welcoming, happy and helpful.
LINDA CThe truck I had needs maintenance. Check engine light came on then went off. And the check gas cap light was on almost the entire time - even after I checked it.
BRUCE AI reserved a 4x6 trailer a the U-Haul place closest to me. The next day a rep call me a told me that if I go to a location 25 miles away it was guaranteed and I could upgrade to a 4x8 at the same cost. I go to pick up the trailer and the guy that runs the place can't even speak English. I sit there for 35 minutes because he has bad wifi and can't dispatch the trailer. After I'm figuring out what he's trying to say, I go hook up the trailer. He takes a picture and I leave 30 minutes later after I have left and gone 30 miles away. He calls me back and tries to tell me that there's something wrong and that I need to come back. So I told him no I'm not coming back and I call U-Haul so U-Haul tells me that it's already been dispatched. So I've done wasted a bunch of my time trying to get a hold of somebody. Try to figure out what's going on. Next I leave to Ohio and I get pulled over by a cop. The lights aren't working on the trailer so I had got let go a warning and I went to AutoZone. I thought it was my vehicle that was messed up and it wasn't. It was the trailer harness. I have to figure out what's wrong with the trailer harness. There is a short and a wire so I end up tire wrapping the short area and it works finally. I've wasted 2 hours trying to figure this out and then after I get to where I'm at it's a bunch of stuff inside that is wet and I'm trying to figure out cuz it's been raining. Top corners of the trailer are leaking. That didn't damage anything but it's very aggravating to have a fully enclosed trailer that leaks after all this. I'm glad to get this thing back so I decide to get on the app and return the trailer. It is a lot easier that way. I don't have to deal with the guy who can't speak English. I received my bill afterwards and they charged me for items I declined on like the insurance and I got charged full price for the trailer. Needless to say, I think that I'm going to go to somebody else next time. This was the worst experience I've ever had with any company. The original quote was under $70 and my bill was $115.
NATHANIEL YThe only issue I had was the previous renter left the truck with -0- fuel. Oscar at the center was extremely professional and told me up front that that's how it was dropped off. Kudos to Oscar for being a good representative for Uhaul.
BRIAN P