On my reservation I picked Ellensburg as the U-Haul return as this is where I was moving to and I was charged a $16 fee for dropping it off at the wrong location which is where I picked on the reservation , so I can’t say I was too thrilled about that
Brandon D
AAA Wildcat Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ellensburg, WA 98926
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkI can not think of anything more to doe to the trailer I used to. It was perfect and the folks that helped me were awesome.
william jThe app is terrible and wouldn't let me do anything. The website wouldn't let me change my drop off location when I called the call center to change my drop off location. They told me the drop off. Location could receive equipment 24 hours when I called to verify. They actually couldn't. And then lastly, when I asked another branch to change my reservation, they said, I had to call direct. They couldn't do it. So all of that makes for a frustrating experience. However the equipment was great! The people at both locations were great. I just think you guys as a parent company have a lot of progress to make. See my other note.
Christopher MI have been helped 2 times now by the same individual. Always friendly. Quick to help me unload my trailer and was super pleasant to deal with!
brandy hShout out to staff here - very helpful.
Amy H