I did not need the 25th truck and so they could have went out of their way to call around to see if there was someone that had a smaller truckcherri W.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Enid, OK 73703
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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What I received was goods but no Dolly both times I rented a truck. First rental was supposed to have 2 blankets. It had a couple.Velma P.
The man on duty, Jeff, was extremely helpful and knowledgeable since we were new at renting a truck and trailer to move from one state to another and turning it all in meeting U-Haul's requirements. We highly appreciate his assistance and direction!Phillip S.
This whole experience was a nightmare EXCEPT for the interactions with the lady at the pick up station. They called and changed my pick up location to over an hour away. They gave me 80 extra miles, but would not give me a waiver for gas. All I wanted was a waiver for at least a quarter tank of gas since I had to drive so far to my place that we were moving from. Customer service on my phone was horrible. Long waits. Wrong transfers. Customer service not being able to help. Uncaring. Sarcastic. I spent $112 on gas because I had to drive a whole hour out of the way. A quarter of a tank waiver would be nice. Customer service CLAIMS that they gave me a discount for the extra miles of $13 I believe. THIS IS NOT TRUE!! Online the price was $125 or whatever it was that I paid. It was $120 something. So let this count was already there. Not because of my inconvenience. I turn in was even worse. I'm not sure if there is an extra section for that, but if there is you will hear about that too. I think I will try another company next time and will not, I repeat, WILL NOT, recommend U-Haul to anyone.Lillian C.
No one was there during office hours and when I called to see what to do to check the trailer in she said she would do it if we just left the trailer there. After 24 hrs i figured out how ti do it online myself because the trailer still hadn't been checked in by the business.Danielle N.