Have used this Uhaul location for several years and the service is good but this location needs more employees to help. There were at least 8 people in line ahead of me and it was 9:30 am.Denise M.
Trailer Rental & Towing in Farmington Hills, MI at U-Haul of Farmington Hills
Farmington Hills, MI 48336
(Between Middlebelt & 9 Mile Rd)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane exchange
- 24 hour customer return
One-Way and In-Town Local Rentals in Farmington Hills, MI 48336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
I waited 1 1/2 hours in line, even thought I arrive there 1 hour earlier!! I lost 1 hour of the moving help I contract because of the delay, and I am pretty sure U-Haul won't pay for that time. The guy in the counter was alone, he did what he could running around trying to help everyone, but it was a lack of planning from U-Haul to having just 1 person. Completely disappointed with the service.Hernando G.
Alissa at the front desk was really working it well! She was multitasking trying to get everyone out the door with their trucks in a timely fashion. She also called me back during the day with communications about my truck rental. definitely will be coming back here if I need it. thanks!Jillian T.
The staff was professional and helpful. The area designated for equipment return was essentially an alley, and was littered with personal items removed from other rental trucks and equipment used to maintain trucks. So the equipment return area looked FILTHY, very unprofessional. If not for the helpful staff, I would NOT recommend this U-haul location.Mitchell S.
I set up the rental to use your 24/7 App. I was able to do the preliminary check-in however the truck was not ready (wedged in between other trucks so there was no way to get it out and also the furniture pads we not in the truck. The clerk at the store said they never bother because everyone always ends up coming into the store. The key for the truck was not in the lockbox it too was still in the store. Good thing I picked up during store hours!! Also, I decided not to rent the dolly so the clerk didn't bring one out, however he didn't remove it from my contract and also they showed I had 24 furniture pads, but I only ordered 12 and 12 is what they gave me. The guy at Andy's Party Store where I dropped off the truck was very understanding and did not charge me for anything..Thomas A.
HAVE MORE HELP FOR ERICK AND THE OTHER GENTLEMAN WORKING ON SAT 6/19/21. IT TOOK 45 MINUTES TO GET THE TRUCK I RESERVED. THEY WERE BOTH TRYING TO DO WHAT NEEDED TO BE DONE, BUT VERY SHORT HANDED. IT JUST WASN'T RIGHT. THEY BOTH WERE VERY PLEASANT AND PROFESSIONAL.MARY ANNE O.
Never using Uhaul again. Return after hours $20 unless you have a smart phone with camera. More than the rental cost. Will contact the Michigan attorney general about practices. Terrible customer service. None of the requirements to return on contract or disclosed by store. Worst rental experience ever. Cancel UHaulJILL DIANE M.
This is a large and very well equipped facilityDORITAMALIA LINS B.
I wasn't clear where my truck was. I had to search for it. Also, I'd like a final confirmation of my bill? I dropped it off at about 10:45 AM via the app.SUSAN MARIE A.
Better service!!!! I had to visit 4 different locations because y'all inventory was wrong. Gas isn't free and my time is valued. The lady wanted me to go to another location. I said gas isn't free neither is my time. I asked if I was getting a discount she said no and I said byeMARTELL DUJUAN J.
Manager was awesome!! Very easy pick upLYNDA P.
Despite reserving weeks in advance, my pick up location did not have the equipment needed. They called me just over an hour before pickup to tell me this, and had me drive 30 minutes away to pickup at another location. At the new location, the employee had no idea we were coming and was not ready for us. The truck had just over half a tank of gas (we returned it on full), and our mileage on the contract was off by about 3000 miles. The truck itself was fine, and we appreciated the later store hours (closed at 7pm) for dropping off. Overall I dont think I would use uhaul again because we have had better experiences with other companies.BENJAMIN ADAM K.
Reserved a 6x12 trailer. We knew we weren't going to be ready right at our reservation time so we called earlier in the morning to make sure it was okay if we were late and they said it was totally fine so we show up a little over an hour after our reservation time (mind you we reserved it until the next morning) and they had given our trailer away! We had to wait around for at least 20 minutes until someone dropped off a 5x8 that we were luckily able to use but it made it a lot more inconvenient. The person helping us was very rude about the whole thing but the person from corporate that i called afterwards was very friendly in helping me get the $50 reservation guarantee. You would think if someone is a little late that they might notify them before giving away their reservation. Overall i will not be using this location again if i can avoid itRobert S.
The greatest!!!! Awesome customer service.RAMONA ANNETTE B.
If the keys can be picked up eithout entering the facility it would be greatRahul M.
Location seemed under-staffed both at pickup and drop off. Would be better to not have the desk staff also handling hookups and rental orientation at busy times.KEVINSCOTT M.
Took 30 mins for the truck to be brought to the front after we paid even though we were originally scheduled to pick up. Guy said it was blocked in.JENNIFER WASSON Y.
ensure customers with reservations are in and out at their time. I waited 45 minutes past my reservation.DANA MOHAMMED A.
The service technician/salesperson was so very helpful..LISA ANNETTE J.
Super friendly staff. Came out and welcomed me both times I brought a truck in!MARIEDA S.
I was very disappointed in the truck that was rented to me the air conditioning did not work properly and it had front end problems. The truck shocks so bad that I could only do 55 miles an hour at best. When I let the people No at the location I returned the truck at they didn't really seem to care. I will not go to that location or use U-Haul unless it's my last resort againLAWRENCE EDWARD K.
The owner at this location is awesome. Very customer centric.JEFFREY LEE L.
I always go to this location. They're always prompt, consistent and friendly. Keep up the good work.WENDY DENISE L.
I had two customers in front of me. It took the first customer about 15 minutes to get his rental. The customer in front of me took 10 minutes. So the improvement would be to speed up the rental process at the front desk.KEVIN EARL W.
All is well.Timothy O.