This was the 6th time I've rented trucks from My Mechanix and it, as usual, was a pleasant experience. The staff is already friendly. If they don't have the truck I need, they find it elsewhere and have it brought to their location. Charges are always what I am told upfront. I've rented nearly 20 trucks from various U-Haul locations in St. Louis and Jefferson County, as well as St. Francois county over the last 25 years but have never received the customer service at any of those locations that match what I get from My Mechanix. Thank you!
HOWARD W
My Mechanix LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Farmington, MO 63640
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- 4.5 Average Customer Rating
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How U-Haul Reviews WorkI rarely rent trailers but when I do the business operater typically helps with the hitching by helping direct vehicle placement , putting the socket on the ball, plugging in the light pigtail, and securing the safety chains. Also, testing the brake lights. At this location having signed the paperwork I was told where the trailer was and it was then on me to complete these items. I had to drive down the street to a gas station with ground level glass and use the reflection to check the brake lights.
ZACHARY Sclear the handsfree part of the radios so people can connect easier, took me a while to figure it out, and it was just that there were so many phones already in the storage.
Leslie FGot a truck with only 40,000 miles that is almost new in moving trucks. Cold air.
Richard oThey had my credit card and over charged me. I could do nothing about the charges. I didn't get a chance to correct what they claimed was wrong. I was not informed of the charges on my card before they were assessed. U-haul had me over a barrel because they could and did charge me whatever they wanted!!! Don't use them for rental vehicles if you care about honesty and integrity. Go someplace else... anyplace else.
Betti M