Depanneur Wang Jun de Farnham , rapide et facile .
Richard N
Depanneur Wang Jun
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Farnham, QC J2N2L2
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Customer Reviews
- 3.5 Average Customer Rating
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Clean the truck before renting. Invest in a new float. Your truck is a joke of a vehicle.
Roxane DDès ma prise de possession un pneu sur la remorque était complètement usé. Le dépanneur Wang Jun n'a pas voulu prendre en charge le remplacement. Je n'avais même pas encore partie de la cour. Il m'a dit de partir comme ça. C'était complètement irresponsable et dangereux de sa part . Il m'a dit d'appeler uhaul et de m'arranger avec le problème. J'ai dû me débrouiller seul et attendre 3 heures pour un road service et ensuite partir avec la remorque. Le monsieur du road service était vraiment sympathique. Et de plus la remorque était sale. Du gazon, du sable et une vielle corde attaché. J'ai quitté l'emplacement dépanneur Wang Jun à 13h et suis arrivé à 9h45.
francois bLet me be clear from the outset: my comment is not aimed at the local dealer. Dépanneur Wang Jun did what they could with what they had — which was no truck. What I want to comment on are U-Haul's practices. I had a “guaranteed” reservation (your word, in your confirmation email) for a 20' moving van on June 28, from 1:00 PM to 9:00 PM. The truck was handed over to me at 3:43 PM. The reason: the previous customer had kept it well past the end of their contract. No one at U-Haul called me to warn me or to offer me an alternative. I waited on site, with no information, on moving day. The result: a move scheduled to end at 9:00 PM finished at midnight, with the people helping me tied up all evening. Invoice: $578.28, in full. This is where the word “guarantee” becomes a problem. It reassures the customer at the moment of booking, but it commits you to almost nothing: $50, which you have to claim yourself — and even then. A word that promises certainty and delivers a token discount is not a guarantee; it is a sales pitch. I find the practice dishonest, and I am clearly not the only one who thinks so. I am not asking for the moon. I am asking to be called when things go off the rails, and for U-Haul to own it when it fails to deliver what it promised. Contract no. 24998253 — June 28, 2026.
Stephane PThe check engine light is on. The rear tire pressure is very low. The rear door is hard to close. The platform gets stuck if the rear door is closed; it is impossible to slide it...
Sylvain M