Nice people and nice service. Highly recommend.SILVIA K.
Trailer Rental & Towing in Fayette, AL at Blacks Wrecker Service
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fayette, AL 35555
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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They were very helpful - and apologetic that we had to drive from Tuscaloosa to pick up the truck. Being called by national or Tuscaloosa reps an hour before our reservation to be told we didn't have a vehicle to pick up was aggravating. Blacks Wrecker Service was excellent in getting us set up.Thomas L.
We forgot to rent hand trucks for washer and dryer and deep freeze .sure would of been handy.maybe y'all could recommend them some people just get so busy when starting to move they forget so much they needDeborah O.
You did great!Shelton T.
Excellent personnel and service.Ray W.
UHaul thank you for all the help and support you offered gave us on this move that was quick and unplanned. You saved our lives with all your help on both ends.GILLIAN V.
Don't book your trucks until you actually have them. Had to go to three different locations to actually find the truck we reserved.SHERWYN W.
Truck was dirty and not swept outJudy S.
Well I didn't realize that I only had 6 hrs to have the uhaul or I would be charged more money.Tena T.
Jimmy Black has been in operation for many years and has always provided good service. I recommend anyone to them for there services!DANIEL G.
I was to pick this trailer up in Tuscaloosa you said it was there and all was ok then you called and said no you have to drive 64 miles to another location to get it , how would you like to have to do that????william D.
No one there. Called the next morning at 8am no one there. I hope you got the trailerCarl S.
I ordered the truck on Monday to pick up Wednesday. I was told online that the truck would be at Blacks Wrecker Service on Wednesday by 9 AM. I never received a call on Tuesday like the email/website said I would to keep me updated. I tried to call Blacks Wrecker Service on Tuesday around 5, since I was informed that I would be contacted by 6:30 to ask if they knew anything about the truck and was met with a very short, â€œno, they've all gone home for the day.â€ I don't know if I was supposed to receive a call from UHAUL the company or Blacks Wrecker Service, but either way, no contact was made with me regarding where to go the next day to pick up the truck. I arrived at Blacks Wrecker Service on Wednesday morning at 9 AM and told him I had ordered a truck and he had no idea what I was talking about. So I checked online and discovered that the truck was in Winfield, 30 minutes away. No one ever got in contact with me to let me know that. Please, be sure to make contact with people if you say you are going to make contact with them. Other than that, the truck worked well and did what we needed it to. Thank you.Joel H.
Give the young man a raise. He was very nice and polite !Allen N.
Was supposed to get truck at 9 am didnot leave the lot till 1030am and was aked to clean coffee spilled on passenger floor before drop off.Kevin P.
Allow the locations accept cash. Don't charge $100 just because a customer has a prepaid debit card (your system read as gift card) because someone is less fortunate to have a checking account. Also if you I Insist release the difference as soon as possible.Jeffrey G.
When I tried to pay with my credit card the Uhaul system wouldn't take it. I checked with my credit card company and there were no issues. Whoever the lady at Black's was speaking to acknowledged the system was having issues with credit cards and referred her to some area rep instead of trying to expedite the process. After 2 hours I had to call customer service and do the order over the phone .What should have been a 15 minute process ended up taking over 2.5 hours.Charles S.
Pads, dolly and tie downs.Robert M.
Ms. Linda Black did a great job!!!Larry H.
Excellent, friendly and very helpfulDavid W.
Always there when we need themKelvin J.
I called U-Haul and it was only 5:30 pm, and no one was there except someone watching the phone, so he had to get someone else to unhook the trailer, I tried to help, but I am 100% disabled Veteran, and the helper has such a hard time doing it. When I called about dropping it off somewhere else that was closer for me, was told if I did that they would charge me. So from the beginning I asked to drop off in Tuscaloosa because it was closer to my storage area here, but they took the address on my drivers license instead, and told me I had to drop it off where they wanted.James P.
Got what I expected and have usually received from U-Haul. Standard service, nice, friendly and accommodating. Also professional, accurate and fast.Joel H.
This location was not the issue. They were great. The issue is your incompetent customer service people. They screwed up my order, and I had to drive a two hour round trip out of the way to pick up. Whoever the hell Randy is, he's an asshole. This is quite honestly the worst experience I have EVER had with a company EVER!!! I'll gladly pay extra for penske, so avoid the royal disaster that is uhaul.Rebecca P.
Have equipment at location you rented it at.Kevin T.