This location was a joke! Arrived at 1 o’clock to pick up trailer (my appointment time) only to find no one there, after 15 minutes had to call 1-800 u haul to locate someone to assist me. After an hour and 2 different people they were finally able to hook up trailer to my vehicle. Final straw was they allowed me to leave the lot with no working lights on the trailer, they didn’t have an adapter to sell me.
Joseph E
Z&Z Automotive Rentals
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Feasterville-Trevose, PA 19053
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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I left my EZPASS in the van and called numerous times. No one has picked up
Philip MThey canceled my reservation because I didn’t respond to a text and email? After a few minutes of arguing about that, I showed him my phone I didn’t receive any messages, he showed me the number and address he texted and emailed they were not meeting mine he still insists it was, then I showed him my email reservation to prove him wrong. He then finally realized he was wrong and offered an apology. Lucky they didn’t let someone else reserve it before I got there on time usually I don’t usually use this location it’s a mess in the lot and have to wait long times to find someone from uhaul it’s also a auto service center. The location I usually use didn’t have a car carrier available for that day and they are much better to deal with. Don’t think this location is good representation of the good experience I have had with uhaul with other locations. I’ll never deal with this location again although it’s the closest to my location it worth traveling a little more to better locations.
gary wThis was one of the best customer service interactions I have ever had. The gentleman was very polite and friendly, not to mention helpful.
deanna sI was cheated out of money. Was told that the insurance was 15/ day. Was charged 150. Should have been $60.00
Jonathan S