The only thing I didn’t like about it cause I had to go straight to a gas station before I could even start my move
DONALD A
Folsom Dam Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Folsom, CA 95630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The only knock on this place at this time was they only had one employee to do everything, which means there are long waits for service. Secondly, the bathroom was one of the filthiest bathrooms I have been since the 7th inning stretch at The Oakland As colosseum.
Danny AMake sure your local has an auto/ transport. Don’t make a customer drive 30 min. Out of their way to pick it up, bc the other local couldn’t deliver it. Poor!! Then this autotransport wouldn’t fit my truck. Even though it was discussed I have Ford F-150 . Wasted my time, and lost money.
KELLY MThe man called me at 9:01am (reservation was for 9:00am), asking if I was coming to pick up the vehicle. I confirmed that I would be there in about 10 minutes because UHAUL changed my pick up location now 40 minutes farther than my original pick up location. I get there and he was no where to be found. He finally shows up and was very rude. He did not want to help me and the process took longer than it has EVER taken before. Then he got mad because I wanted to add a driver and he said it was too late. After making excuses, he finally added the extra driver and we went to get the vehicle. While I was taking pictures for the app, as necessary for pickup, the guy was backing up another truck and got very close to hitting me with the truck. I was yelling for him to STOP and WAIT for me to finish and he just kept backing up the truck. I HAVE NEVER HAD SUCH A TERRIBLE EXPERIENCE! Total time to pick up the vehicle was close to an hour!! This is unacceptable!! AND I still have not received my refund from the supplies I ordered but was not able to pick up due to the location change! DO BETTER UHAUL!!
DEANNA HHours of actual U Haul attendant is severely limited. No didn’t see anything about limited hours for the franchisee.
STEVEN M