Nothing â€œJohnny Cashâ€ (insider) ðŸ˜‚ðŸ˜‚ðŸ˜‚ was the best. Hands down the best experience I've ever had with UhaulMONIQUE S.
Trailer Rental & Towing in Fort Myers, FL at Pennant Certified
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fort Myers, FL 33901
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
UHaul equipment behind Car dealer. Passed location first time. Contact person excellent!ALFRED M.
Asked me if I wanted the $40 insurance and I declined yet but was charged for it anyway. Told me the price was for 4 days and an early drop off would earn me a refund, it did not. Gave me the wrong trailer - the one I turned it did not match the number of the one he charged me for.Darby G.
very friendly and helpful, I felt that I could trust the manager to help with my moveCRAIG H.
Very friendly service, and very helpful!Michael D.
Very easy and convenient system. Loved the mobile app process.David A.
They claimed I went 104 miles when it was only 74 I canceled my card till further noticePatricia M.
I was met by the owner as I drove into the facility, and he just 'took over' from there. I was in and out in 10 minutes, and will definitely recommend this dealer to anyone who needs the service.John M.
Could not get a ground connection for the tail lights. Dealer recommended a trailer hitch dealer down the road who diagnosed the issue as a poor ground. U-haul dealer ground off the rust from the hitch and made contact. Great Guy.MARKJOHN S.
The representative was very attentive and provided excellent customer service skills. I was very pleased with my visit at this location and with the overall experience. Highly recommendable.YODANY B.
Helpful fast and easy thanksDaniel P.
There is nothing to improve on!!!Connie L.
Very good serviceAdolfo C.
Greeted as I pulled into lot, they verified return on cell phone and helped disconnect. Les than 5 minutes at location. Nice folks.Thomas F.
Customer service was excellent. Made a hectic move less stressful. Pennant Certified is a great place.Jerry S.
Andrew was wonderful to work with . He was efficient, personable and knowledgeable. He answered every question I have instantly . I will most definitely use this particular U Haul location again ! Thank you Jonathan JohnsonJonathan J.
I have to drop-off the Keys but couldn't find the box . Nest day I had to came back and then they told me was on the other side of the build but guess what there is no way to go there unless you leave the building and the go around. Bad bad experiencie with Uhaul . Never again.Olavo C.
The equipment was faulty and the service to remedy this from the location was non-existent... so incredibly poor. The tow dolly's ratchets were completely rusted away and NOTHING like the guidance videos. We spent at least an hour doing something that should have taken ONE MINUTE! The ratchets on the tow dolly were completely rusted over and nothing like the guidance videos. Same with the back lights. They didn't work as they should. I have videos proving all of this if needed. I left a message with the location and they never responded. It put me back on my move a lot because we could not drive at night much given the lights don't work, and with how far back the ratchet issue put us. The fact that they were able to rent out equipment that was next to impossible to use and that the location made 0 effort to remedy this made me lose trust in U-Haul and I will never recommend it now. Not only is this frustrating, but this is extremely unsafe! The service on-site for pickup was good and I appreciate them taking us day-of. That was all that was good. I am extremely disappointed overall with this location and with how U-Haul has allowed them to operate with faulty equipment. I absolutely do NOT recommend this location, and would even caution you against U-Haul as a whole since there was a clear violation of safety.Klaudia F.
Always have a very easy time.Very polite person. I would refer people thereMichelle M.
easy --in and out. Great Customer service.Teresa P.
Nothing it was a great experience!Ashley S.
Great costumer servicemichaei C.
Best UHaul location I've ever usedLevi B.
Dealer was awesome. He was very helpful and informative.Brad J.