Guy charged me for a 100 extra miles, now waiting on bank to refund.I shouldn't have to wait on my money for your error.
Joe P
Riverside Hardware Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Excellent Customer service Jr was the best!!!
Dale SEveryone was very helpful!
Bryan AThe truck was almost empty i had to drive over 50 miles, I expected to pick up a full truck. My reservation was changed for pickup and drop off. The lock for the lock box was broken to get the key. The truck front window is being held on with tape. When I returned the truck just under the fuel mark yall wanted to charge 60 dollars when it only cost me 9 dollars to get it back up to that mark. The service manager e as not helpful at all when I called about the truck being empty. I will be calling Monday to speak to corporate or someone that can make this right. It took me 30 mins just to get the key out of th3 box. And I missed helping get my god daughter ready from prom due to that.
Jessica HOverall, the rental experience was fine, and the location is convenient. Our trailer appeared to be old, with faded/damaged graphics, and it was dusty inside and out. One of the LED marker lights wasn’t working, but all of the main lights were functional. We had no problems towing with it. The latch on the roll-up door is worn, requiring a person to push the bottom door panel in to latch it. So it’s just a bit worn out overall and needs a refresh.
AARON V