Drop off was great. Pick up was OK. I didn't get all the equipment I reserved and needed.
KATRINA W
Riverside Hardware Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Worth, TX 76111
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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We added 2 furniture dollies to our rental and were not informed until time of pickup that they were not available. Ended up having to pay double the price of the uhual to purchase furniture dollies unexpectedly because we didn't have time to make other arrangements. When I called to complain they told me the equipment was not guaranteed. Told me an area manager would reach out. No one did, they didn't seem to care about lack of customer service.
AMBERLY MI get overcharged for cleaning fee as the U-Haul is already dirty when I get it.
rabin sGuy charged me for a 100 extra miles, now waiting on bank to refund.I shouldn't have to wait on my money for your error.
Joe PExcellent Customer service Jr was the best!!!
Dale S