The costumer service is very poor. The woman there—I don't know, maybe she's a manager—speaks disrespectfully to the customer; she shouts and refuses to answer questions. Her only response is to call directly U Haul. They are charging over price with out explanation.. But before they are promised price more than $100 less . Don’t be surprise when you see your bill.
Serhiy Z
Amba Krupa LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gaithersburg, MD 20877
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Terrible service over charge me , will not go back
Kevin HAlex was very, very helpful. Gave me all the necessary advice and help I need to make moving very smoothly. Happy with his service. Thank you, Alex, at Frederick Rd store.
Millicent CParking lot is jammed with cars for the repair shop. Makes parking your own vehicle and moving the rental vehicle more difficult than necessary.
Jonathan BMs. Mona Patel is very helpful. Thank you!
FERRIE L