I dealt with two locations, the Mississippi location was understaffed and not equipped. Customer service was nonexistent.Charles T.
Firestone of Gautier
(U-Haul Neighborhood Dealer)
Gautier, MS 39553
- Mon–Fri8 am–6 pm
- Saturday8 am–1 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Gautier, MS 39553
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 2.0 Average Customer Rating
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When seeing the MAJOR damage to the truck & trying to get them marked with the X stickers by the dealer he refused stated I paid for the insurance he will file it on there as he has before, filing insurance claims on same damages multiple times is fraud! After video and recording of conversation I called uhaul 800 number explained EVERYTHING they insisted I keep the video for future claims that he will be filing.Tammie T.
Had ordered shipping blankets they had none and told me I didn't want them any because they were nasty. Didn't come out side to help hookup the trailer. â€œ. Told me if had don't call him he was going to play golf.â€ So you tell me how would you rate them?Anthony T.
Location and equipment was great. Awesome customer serviceLee P.
When I made the reservation, I tried to change the drop-off time because I knew that I wouldn't have it back by the next morning at 10am. I told the person at the desk about this and he said that as long as I had it back by 3pm, I wouldn't be charged for another day. This was incorrect, I was charged for another day. They also didn't have the furniture dolly I reserved, so I had to buy one at Lowe's. They charged me for a utility dolly and furniture pads automatically for some reason, I called U-haul and had them refund this amount.Joseph M.