The moving equipment - dolly and moving blankets that were reserved were not there and the location did not have any to provide. We were depending on all this equipment.
Michelle C
Climatized Containers
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Georgetown, TX 78626
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Horrible experience still trying to get into contact with corporate about the terms and conditions you guys provide
DEMITRIUS ANot the fault of the woman working there by no means, actually she deserves a raise for the crap she’s being put through. Arrived at 10:05 to pick up our already scheduled rental. The trucked wasn’t available for mobile checkout, walked into their office to see 6 separate individuals waiting in line with only one person working the desk. 1hr after waiting in line I was asked to get the truck in their yard for her to check it back in since the previous person didn’t do the quick checking in. I had to walk 400Yds in the heat to do y’all’s job and that was just the beginning. After returning to the desk with the truck, two other folks were checked out before I was offered the opportunity to complete our own checkout. She was trying to run with two computers/clients at the same time and my only complaint is, she should’ve finished with us being that we were there well before the people behind us. One hour and 45 minutes to check out a truck is a joke. I will never rent from U-Haul again. After driving by the location that I had previously requested to pick up the truck I noticed there were 10 foot trucks sitting in their yard, seems they didn’t want to get rid of the one-way trip vehicle. Like I said, I’ll never use you guys again! Home Depot has better service than Uhaul
JAMES MThis is one of your hardest working guys and hope he can get the help he needs to stay on his A game. We will only come here when we rent from you all!
James MFriendly and convenient
Robert L