Only one person servicing customers, was not adept with the computer system. It took me over 2-hours to pick-up a truck that had been reserved for days.
Micheal C
Christensen Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glencoe, MN 55336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Nothing, everything went smooth as silk
Jay SWhile this location did have Truck and Dolly ready for me it’s almost as if he could care less about being bothered by any paperwork or preparation of the equipment. We made our reservations on a credit card that we told them that we were not going to use for the actual payment. We told them on the phone at the time of the reservation that we could give them a different card. They said not to worry, as nothing will be charged until we pick up the equipment. It was only to hold it. When we picked up the equipment, my wife was standing there the entire time with the credit card in her hand when the employee said do you have a smart phone? I replied yes he said there’s a link with the contract on there in case you get stopped. When my wife offered the credit card for payment, he said he already processed it. We told him we did not want it on that card. He said there’s nothing I can do. It’s already been processed. Definitely not cool. I’ve always had good experiences from U-Haul. This one has certainly soured me. Not sure if I will ever use them again. Final price that they billed me was way over what they quoted me to begin with. Feels more like I was dealing with shady used car salesman.
Jim BMade me drive an extra 20 miles to my drop off location. Not even the location in Mayer, MN that I requested. Rip off, $25+ in Milage fees. Why!?
Mason PClean garbage out of the cab
Bradley V