There was food behind drivers seat and owner could not find my drop off location on the computer so he had to pick a different one.
Jenny W.
Christensen Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Glencoe, MN 55336
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The location I was assigned was 50 miles from my requested location. I was not notified of this until one day before. I called to change the location and the regional representative hung up on me. I have never before been hung up on by a customer service rep. The person I picked it up from was the rudest person I have ever interacted with. We were 10 minutes late. He called at 8:05 (5 minutes after open) and he called and said “where are you†and that he could have “slept in more.†I was stunned by the manner in which he would speak to a paying customer who had to drive 50 miles.
John M.The business was very dirty. Owner extremely rude! Completely talked down about the U Haul company itself. I will NEVER rent from uhaul again because of this man. He is Completely unprofessional, incompetent, rude and just overall unpleasant. I would rather go hours out of my way to rent from a different company than EVER have to deal with this man again! Complete jerk!
Amanda B.Be up front about what it really costs. Never informed on website or I person that had to pay if estimated miles off. Just a fee perday for local one way
Mary J H.Rude. Pushy didn't even charge the right card for payment. Didn't walk around on inspection of the trailer.
Mike K.