Truck # DC 2388T had over 150,000 miles on it and was in rough shape physically and mechanically. I do expect better equipment from U-Haul. It is time to retire this truck. The crew at King Lumber was very friendly and helpful, this review applies only to the truck itself.
Trailer Rental & Towing in Goldens Bridge, NY at King Lumber
Moving to or from Goldens Bridge, NY? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Goldens Bridge, NY 10526 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Goldens Bridge, NY
Cargo trailers in Goldens Bridge, NY are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at King Lumber!
Utility trailers are perfect for towing large or oversize cargo in Goldens Bridge, NY 10526. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at King Lumber provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Goldens Bridge, NY and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Goldens Bridge, NY online today!
Trailer and Towing Supplies
I'm not happy with one of your procedures. When I returned the vehicle, no one checked the vehicle with me to see if any damage was present. I was told if there is any issue I would be contacted. They said that is the U Haul procedure. I'm not clear on that. Without me being present to agree or disagree with the assessment, how would I know what was found? Luckily, I didn't accept this and asked for someone to review the vehicle while I was there to give me a thumbs up or not. If this is how you do things, I would re evaluate. Its not fair to the customer. I am a business man and when I drop off a car the rental company ALWAYS reviews the car while I'm there.
it took me numerous calls and left waiting for almost 30 minutes and then call was ended without answering . When I arrived at the location to pick up at 4pm It took another hour and 15 minutes to access vehicle. This entailed numerous calls to u haul for assistance.
When I return the vehicle there was no email as stated to put in the information. I took my own pictures of the dashboard and of the truck and wrap the keys in a note saying what they were and I have the pictures if you need them. I put them in the return box. But the rental was an excellent experience. Thank you
Pleasantly surprised to see how clean the van was
BEST U-HAUL AROUND, WARREN WAS GREAT
I still haven't heard back as to why there are extra charges
Easy as pie at King Lumber. The van was a super nice new Ford.
It took nearly an hour to be provided a combination code for key lock box, we had to wait until 9am for someone in NY area to provide number, we booked vehicle for 8am.... Directed to online chat, nobody responded? Waited forever in phone que. Suggest gaps in service at this location be reviewed.
They seem to always get it right.
good Experience I call so when I get there it took 5 minutes and I was driving out with the truck, I recommend to anyone to this place
Found a dorito chip under the front seat which was a bit funny/gross. Aside from that, the truck was clean! Also had to ask for the dolly and furniture pads on my order which was not a big deal, but had I forgotten to ask (which has happened to me before) I would not have been given this equipment.
Waiting for a Uhaul rep to call a second contact and "Approve" them was awful. It took 10 minutes, and we had no indication that the wait wouldnt be closer to an hour. What a horrible system. I will never be using Uhaul again. Everyone reading this, use Ryder instead.
There was a problem with the U-Haul customer payment system which delayed check-in.
The location and the people at your King Lumber truck rental location were great. Even though the truck had ~148k miles on it was perfect and ran well. The only very minor complaint was that the rear lift gate was difficult to open and maybe needed alignment or lubrication. Besides that, my rental experience was outstanding.
Charged me twice for the same rental
Stop moving pick up location every 24 hrs.. 3 change locations in 3 days is excessive
NO improvements necessary! In these 'awkward' days of retail, the King staff are professional to the last detail; always worthy of repeat business, even moreso day by day going forward! Berkeley Cooley
I spoke to a representative when booking my rental at kings lumber. I told them I would be using more then 200 miles. They quoted me a price for a 15 foot truck. I return it less then 24 hours later they over billed me and charged fees. I talk to waren who told be they don't care. I can do what I want. I am putting dispute on this bill and will never go to kings lumber again. And u haul should teach these people how to talk to there customers Jatinder dhall
We reserved a truck but using the remote app was a nightmare. We had to wait for someone to assist us as the remote pickup did not work. We filled the truck up with gas on return to higher than the level it was when we picked it up and they still charged us for gas. We called to complain and they said they would return our call and they never did. Take pictures of EVERYTHING for proof- the dashboard and gas level especially. We have used UHaul before and it's always an issue. We'll be switching to another rental company. These guys are just lame. Additionally, after using services in a Baltimore location a couple of months ago, our credit card was hacked. Just BAD, BAD, BAD!
No instructions on remote drop off and text message giving drop off location did NOT SAY IT WAS A REMOTE DROP OFF. NO INSTRUCTIONS GIVEN. HORRIBLE HORRIBLE HORRIBLE
Well I use this location all the time, however yesterday I was having a hard time with the self pick up app and they basically refused to help me
Warren was great!
I think the technology of picking up a truck without a person there is a good idea - however I faced two issues. First, after entering all of the information it took a half hour for the phone verification to the alternate number before I could get the lock combo. I tried using the messaging feature and nobody responded for a long period of time and called - the hold time was long and the rep was unable to help me because he 'didn't work in that department'. When i finally got into the truck, the blankets, dolly, and handtruck I had ordered weren't in it and I didn't have the time or patience to get back on the phone so I took it as is and did my move without - not ideal. If I rent from uhaul in the future it would be from a staffed location - this just had too many errors.
I have a 2018 truck and had to purchase an older 5 pin I believe connector. U-Haul should have the most recent connectors avail so we don't have to buy them. They should be compatible with the latest connectors.