This location was on point. I pulled up out from of location. A lady came out check out the trailer, asked me how was my trip & if I had any problems with trailer. I disconnected trailer. She said all was good I would receive an email.Dwight F.
Trailer Rental & Towing in Grafton, VA at Stor Moore YVA LLC
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Grafton, VA 23692
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 5.0 Average Customer Rating
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Maybe include a few more instructions for where to park the drop-offs. I had a 26' truck and was very concerned I would block something important, and there really was no signage. I based my parking spot off of a few other U-Hauls that were around, and even then I ran the risk of blocking the location's mailbox due to lack of space.Austin M.
The staff here were friendly and accommodating.David W.
Drop off was quick and easy, thanksNicholas G.
how many people actually just drop off and never comment on problems just on condition no new dents, clean , afraid might be charged extra cracked tires however should beMERVIN Z.
Vans have had dirt and animal hair in cargo area several times.DIANEMORANO S.
Nothing to improve from my experience.Richard R.
Berry effective and efficient Great personalitiesMICHAELCOLIN M.
I was only there three minutes but speed is a good thing. I had a lot better experience than three weeks ago when I had a lot of trouble finding the locationchris N.
Always a good experience ! GoYorktown Va u- haul!!!Jon A.
Was somewhat difficult to move van from the last parking spot. Other than that everything was great!David P.
Vehicle was old, did sound safe. Back door security lock did Not work. I had to secure the door with a rope, after had the door coming open while driving, another driver noticed and signaled to me. Did not have additional equipment requested. Not a good experience.Luis P.
Lovely folks, polite and helpful even while maintaining physical distance due to the pandemic. Location was easy and convenient and we were in and out with our trailer in about 10 minutes.Rachael R.
The clerks at this location were very helpful and courteous.Daniel D.
Really nice staffPAMELA M.
Great experience from beginning to end!James C.
I was sent around to 3 stores thar said the other store Would do a one way trip. None of them did... wasted half a day chasing a ghost because the different stores don't communicateEvan Y.
Equally, great!Mark C.
Update the instructions to say that the key drop is in the door of the building, not in a lockbox on the outside of the building.C Michael H.
Very friendly and helpful customer service. Easy pickup and return and the equipment was in excellent condition.David B.
The office staff was wonderful! They went out of their way to help me. I was surprised, however, when I received my receipt the next day to see that the rental of a 19.95 van actually came to 38.99. People need to pay attention to the mileage charge. Although I only drove it 21 miles and brought it back with more gas in it than it had when I rented it, it was more than I had expected.andra P.
longer rental hours then ten hours per dayCharles H.
The only thing that would have made it better would be snacks and drinks, the location is easy to find and quick to process and leave.Josh J.
Very helpful employees, was a pleasure.Jeff D.