the truck was new and performed well, and the transaction went smoothly as well
Trailer Rental & Towing in Grand Rapids, MI at U-Haul Moving & Storage of Downtown Grand Rapids
Moving to or from Grand Rapids, MI? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Grand Rapids, MI 49503 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Grand Rapids, MI
Cargo trailers in Grand Rapids, MI are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Downtown Grand Rapids!
Utility trailers are perfect for towing large or oversize cargo in Grand Rapids, MI 49503. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Downtown Grand Rapids provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Grand Rapids, MI and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Grand Rapids, MI online today!
Trailer and Towing Supplies
Customer Service fast and friendly
as usual the transaction went smoothly and professionally ...
I would like to see the dolly included with the price of the rental if that's possible.
Take better care of your trucks and make sure the truck is fully gassed up. Do the repairs to the box that's needed. Don't be Hypocrites about masks.
Very friendly young woman who I spoke to on the phone and in person. She would be the reason I come back.
this transaction went just fine, and the truck was a good performer as well ...
When I stopped the young lady had me processed and checked before I got out of my toe vehicle.
Equipment we paid to rent was not in the van. I called to ask about it, and they said the local store would call to resolve it by bringing the missing equipment to me. They never called. When I returned the van, they seemed unconcerned that we paid for something we did not get. Overall, the entire experience was very poor. I'm still not sure how a $39.95 advertised price ballooned as high as it did with bogus fees and things we paid for but never received.
U-Haul placed me on an eAlert, but let me rent from them, without question several times. One month ago I "set up everything for mobile pickup". I did not receive any warning or ALERT. When I went to pick up the rental, the manager tells me I can't rent from them, I have an eAlert. Turns of it was a bogus claim, I got that taken care of and rented again. Two weeks later, the exact same thing happened, relating to the same issue. Why was I not told when I made the appointment? U-Haul advertised, pick up and drop off "ALL FROM MY PHONE". Why did U-Haul allow me to complete the transaction, without a word, until I drove all the way "twice" to the location? This issue could have been resolved without wasting my time. U-Haul Corp has no respect for me or my time. I am a wild dog to them and should be begging them for their loyalty.
The lot ingress and egress were a little confusing. The entrance to the lot is only labeled "Return". I entered the lot's exit because it wasn't clear how to enter the lot as a new customer.
Too slow - had to repeat same things i supplied when i checked in online
Did not have furniture dolly which we reserved online at this location.
I first used U-Haul in December 5,2020 coming from Atlanta,GA & drop-off was at your location. Your service was Excellent THEN ðŸ‘ðŸ¾ðŸ‘ðŸ¾ Excellent NOW ðŸ‘ðŸ¾ðŸ‘ðŸ¾
I was able to add an extra day with absolutely no trouble at all
Abigail did a great job !! She made sure I understood everything. Was a great help to me and made everything so much more easy for me to deal with . Will come back again for great service !!
The staff was friendly and helpful! They were already waiting for me to arrive! The only issue I had was that the price I was quoted on phone was $44/day, but when I got there, the price became $56/day! Maybe your call center screwed up with quoting a price. Wasn't happy about that!
Drop off service was quick and convenient.
Your people were the best. They went above and beyond to help and make sure everything was taken care of. Bonuses would be in order.
Great experience and service. Thank you!
The people at the location in GR worked hard to go above and beyond to help and everything went well but trying to call and set things up did not go well. I would recommend looking at your systems as they were giving them trouble 2 out of the three times I spoke with someone.
great experience from online reservation to pick up to drop off. thanks!
Was not happy that when truck was booked, pop up said eligible for free month storage space. Called and talked to rep, set up the space, repeatedly asked if absolutely certain this counted since truck pick up/drop off same place and reassured YES. Then when I went to get the truck and check on storage, learned the information provided at the booking was incorrect and I was left scrambling to find a place to store furniture for our new office that was not ready to move into yet. Made for unnecessary stressful day. Better training of staff needed to avoid this from happening to another customer.
The system of taking pictures of every bump and scratch is time-consuming. Please consider finding another way to record what is happening with your equiptment.
Really excellent - some challenges with my phone and getting the location to load on the app. We then used my wife's phone and it worked. Not a big deal but I did have "Locations" on for Safari but it still didn't work. Still - great experience with U-Haul. Very convenient location too.