Employees were/are terrific
Robert L. | Online Move InSelf Storage Units in Grand Rapids, MI, 49503
U-Haul Moving & Storage of Downtown Grand Rapids
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Available Units (All Sizes are Approximate)

U-Box® Containers for Moving and Storage
We deliver U-Box containers, you pack them up and we store them in our secure warehouse. Load at your own pace! Just give us a call when you want us to pick up or drop off your U-Box containers.
What Is Online Move-In / Rent Now?
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Storage Customer Reviews
- 4.5 Average Customer Rating
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Staff are always professional.
Latiffany J. | First ImpressionsJEFF WALKER. The MANAGER was unavailable to answer his phone so that I could get in to the storage. I waited over a hour for a call back. He never called! When I spoke to him he said "hey, everyone knows I go to bed early!" As if I was goin to agree. I had movers by the hour & was unable to gain access. I wasted so much money & not was I offered a penny for any type compensation.
Partrisha E. | Overall ExperienceThank you for such an easy and convenient experience. Jeff was amazingly helpful. His overall demeanor and approach in customer service are top notch. There's something special about him, and I believe he provides his customers with the kind of peace of mind that is rare. Each service step was accompanied by thorough explanations and demonstrations of what to anticipate and how things work. I felt very well informed and taken care of by him and the team. I can see how much care is put into making sure the experience is memorable. Kudos. Thanks again!
Sean B. | Overall ExperienceExcellent staff & service whenever I interacted with them, rates were very reasonable, storage facility had appropriate climate control and was always clean, lots of moving carts available for use, highly recommend this facility!!
cheryl h. | Overall ExperienceWas an awesome experience thanks for all the help you guys gave me...
Julius B. | Overall ExperienceI was really impressed with your place
Frank K. | Overall ExperienceThis location is very professional and organize. Jeff, the manager is very well equipped and he knows exactly what he’s doing. The assistant manager is very well respectful, & kind. This location treats you like your family. I give this location a five star.
jamonica r. | Overall ExperienceThe gentleman helping me start a new storage service was incredibly helpful, efficient and patient--while running the entire facility by himself. Quite impressive.
John G. | First ImpressionsDefinitely a good experience, I felt everything I stored was safe.
Micah K. | Overall ExperienceThe manager Jeff as well as the team were very helpful in my process of moving cross country. I would recommend this location to anyone. The manager made sure to go above and beyond to ensure that my process was as smooth as it could be.
Miles T. | Overall ExperienceThe guy didn’t explain that you have to pay for after hour services also that you need to swipe your card before and after entering your unit. I didn’t understand why my alarm always went off until a costumer let me know
taylor w. | First ImpressionsAmazing staff at this location. Very friendly and helpful!!
Timothy S. | Overall ExperienceReally clean and smells great , I was surprised of the transformation of the old building in to the storage facilities. If I ever need a storage again I’ll definitely used again.
Danilo G. | Overall ExperienceStaff is great. Facility is clean and safe. Highly recommend!
Donald B. | Overall Experience