You guys are awesome 👏
MONIQUE K
Sierra Tire & Trailer Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Grass Valley, CA 95945
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Great people.
LELAND AGreat folks and appreciate them.
LELAND AThe staff are NOT well-trained or knowledgeable about current policies, procedures, and equipment. We were threatened that if the truck goes to Burning Man, we'd be charged a $1,000 cleaning fee no matter how clean we returned the truck. We are good customers who take very seriously the care of other people's belongings. But more importantly, UHaul as a company is fully onboard with equipment going out to Burning Man, as evidenced by the company's offer of large stickers to coverup the Logos on the equipment. Staff need to be trained on this. Additionally I did my own research to discover that the 15-foot box trucks do indeed have a receiver tube, for placing a different towing hitch/ball. We needed the 2 and 5/16ths for our light trailer. The staff lady at this location tried to tell me that no trucks have receiver tubes. She is misinformed. The 10-foot truck has none, but the 15-foot truck does. Additionally there is a sticker near the 7-pin connector, informing the customer that if their trailer has brakes, I need to request an electronic Brake Control Module. The staff told me these don't exist, and aren't available. The truck itself was marvelously clean, almost brand-new, and had great features in the cab. Great dash display of vehicle information. Truck ran great, drove great. But the staff at this location need updated training, to know what they're talking about. They were misinformed or unhelpful for nearly every question of mine. I was far more informed than them.
MICHAEL WGreat customer service. Super friendly staff!
LELAND A