Inside of truck cab was dirty(dog hair). It was however very easy to pick up and return. Nice staff here.
Angel R
Hykes Ace Hardware
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greeley, CO 80631
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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The people checking out and giving you the keys could tell you to take pics of the uhaul and upload them via a texted link before you leave the lot...I didnt see the text until I got to the gas station across town and the link had already expired. Also, I reserved a utility dolly over the 800# when I made the uhaul reservation but this location doesn't have any. Other than that, the people at ACE are so friendly and helpful.
Whitney MThe experience was awesome! I messed up and put the wrong pick up time on a mobile check in, but the guy at the desk was very helpful and we were able to pick up a truck a few hours later which worked out fine. We returned it at night off hours and while I was not able to do the mobile drop off, final charges came through the next day and a receipt was emailed out. Top notch, very courteous service with no hassle from them whatsoever for my mess-up, only helpfulness that resulted in a super positive experience. No problems with the truck at all as we were charged additionally only for the 13 miles over our estimate. Definitely recommend this location. I wish I had gotten his name, but he was the younger of the two I saw at the counter. Keep that guy employed! He is good for your company!
Barbara Zpick up location was fine and truck was fine - my only complaint was cost, one dollar a mile is just outrageous especially when going to another city, not bad I guess within the city but still that is way too expensive and of course gas is so damn expensive now thanks to our pedophile president, really need to give customers a break and lower the cost. thanks
Benny TIf I could go the rest of my life never using U-haul again, I would. I hate yall, how you operate, your dumbass policies, and worst of all, you have some of the MOST incompetent and un-empathic people working in customer facing rolls I have ever experienced. NOTHING causes me more anxiety or putrid anger than the thought of EVER having to use yall again/the fact that I had to use yall period. My first experience with yall four years ago was a pure nightmare that turned me off your company for forever until I realized I could find no other option to fill my need last month. I hate your company and with every fiber of my being hope you get sued out of your ass and are forced to never be able to inflict this kind of distress on anyone ever again. I have one more review to leave and you will be seeing this exact paragraph again. I will never not be seething with rage anytime anybody mentions your company to me.
kelsey s