1. We were supposed to pick the trailer up at 4:00. The location called me and asked us to pick the trailer up early because they had something else to do. We had to leave work early to accommodate them. 2. I went to return the trailer at 1130 today (4/28) and there was a note that they were doing something else and no one was there to help un- hook the trailer. I ended up getting it unhooked but hurt my back in the process. where should I send the medical bills?
KEVIN E
Store It Wise at Westmoor
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Greeley, CO 80634
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I had no success using the Uhaul app check out and check in process as there seemed to be issues with my order and a previous account or an incorrect phone number (never was clear what the issues really were). Contnually had to call 1-800-GO-UHUAL for excellent assistance but the check out and check in processes did take longer for that reason.
nathan vBattery was low on the truck, and it wouldn't start after being parked with 4-ways on. Luckily, I had a buddy helping me move who was able to jump the U-Haul. Otherwise, good experience with Stor-It-Wise @ Westmoor!
Erland CClose enough I was able to walk home after dropping the truck!
Kirsten ENote: this is not about the facility, but the stupid app that you have to use. I arrived at the pickup location. Spent over 20 minutes trying to get the app to work to pick up the truck. The app does not work!!! I used the chat on it and they must have did something because it finally started letting me get past the "pick up truck" button. Then when I tried to drop off the truck at the location it said, there was no uhaul place. I called Uhaul and they gave me the right address. Then I returned it with more gas than what I received it because 3/8 is hard to hit. But then got charged 3.60 for the extra 3 miles... Less $$ than one of the extra gallons of gas that I put in it.
Roy L