Store wasn't open for return. Manager rude. Claimed running to locations. Note on door would have been appropriate yet we did call and no answer the first 2 times and no call back.
Trailer Rental & Towing in Greeley, CO at Store It Wise at Westmoor
Moving to or from Greeley, CO? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Greeley, CO 80634 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Greeley, CO
Cargo trailers in Greeley, CO are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Store It Wise at Westmoor!
Utility trailers are perfect for towing large or oversize cargo in Greeley, CO 80634. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Store It Wise at Westmoor provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Greeley, CO and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Greeley, CO online today!
Trailer and Towing Supplies
This has been the best experience I have had with a rental company. The staff was fast, courteous and was more than willing to work with me to accommodate my time constraints.
Not a thing
She was extremely rude. Hopped into our car without asking. Didn't hook the trailer up. Didn't have any tools to help get the trailer ready. There was trash in the trailer that she didn't take out. She LOUDLY complained about us being a pain in the ass the whomever she was talking to on the phone because she â€œcouldn't get to the bankâ€ by 11:30. She was awful and I don't believe she should be a uhaul dealer.
Nothing could have been better. Your representative, Kim at Westmoor was friendly and helpful.
Kim was Awesome in helping with the Adequate rental time and accommodations.
Just keep up the good service, My agent Kim is wonderful in her friendleyness, help and always goes the extra mile for me.
This experience was terrible. It is stressful enough moving and we reserved the UHaul for Sunday so we could pick it up and have it all loaded for when my daughter closed and we had help all arranged. When I showed up and tried to do the online check in that was supposedly so easy I was directed to call Uhaul. I was on hold forever just to find out that the location didn't do what they were supposed to so we could pick up the Uhaul and we didn't end up getting the truck. This messed up the whole process and help we had and when we went the following morning the location accepted no responsibility for what happened. The long wait on the phone was irritating and the fact that we had to load stuff up ourselves because our help was no longer available. My dad is old and had to carry stuff he shouldn't have because of your screw up! I will NEVER use Uhaul again!!!!!
The staff were rude. When we returned our truck is parked in their lot while my husband was about 100 yards away in the gas station filling the truck. I was waiting in the car when the staff walked back into the building and without bothering to be polite or ask if they could help in some way, I got a dirty look from the woman as she pointed at the building as though I shouldn't have been parked there. I told her I was waiting for my husband who was dropping off the truck that she just saw him in at the gas station. She was fine then, however, my husband said she was short with him and a bit rude inside as well. Given that experience alone I would not recommend to this location. We did the online check in prior to this which we had issues with but it was a Sunday so there wasn't any staff available at the site
It took about an hour to get some help even though we already had a reservation. Kept calling and waited too long for somebody to answer the phone.
The worst experience I would never use again
Kim was very nice and. Helpful !
1. I chose the location online that had the size truck I was looking for as indicated. When customer service called to verify the location, they provided me a different address and said this is the location that I needed to pick the truck up at, not the one I selected online. When I went to that address that customer service provided me the day of the pick up, the text that I received, with pick up instructions, provided me the original address that I selected online in the beginning. I had to drive clear across town to get to the right place. What was the point of customer service calling!!! 2. When I tried to pick up the truck, the website would not work because I had one setting in my phone (for the browser) not set to "location services" properly. I took me 20 mins to find the fix, as everything else in my phone was set for location services. I have had this phone for 2 years and have NEVER had a problem with any website I tried to access! I got so frustrated that I tried to call U-haul, but there was a 20 min hold! A lot of help that does. 3. By the time I finally got the keys to the truck, I was an hour late, and had people standing around waiting for me. Not happy!! 4. The floor of the truck was filthy. When I got to my house and opened the back, it was also filthy. The prior customers did NOT sweep the back or the cab of the truck. This was NOT a good experience, and I hope I never have to use U-haul again! Not everything done online is going to work the way people hope it will. And, since I picked up the truck on a Sunday when the supplier was closed, there needs to be back up help that is available sooner than 20 mins!!!
Actually be open when you say your open
Car hauler trailer had bad tires on the passenger side. Had to stop repeatedly to air them up. Very bad deal.
The site disinfected the cabin before I got in. They are amazing and care for the customers health, which is greatly appreciate.
Truck size was incorrect online. We picked up truck to pick up our item and it didnt fit so we had to leave item behind and no use truck at all because of bad measurements on website. Spend over $70 for truck rental and gas for no reason. Total waste of money.
I didnt have 45 minutes to do a "self return" because of issues with your application. Was on the phone for 30 minutes with customer service trying to get it handled. It was not my job to do yours.
Answer the phone
Those above questions are not the issue. It is the idea that we used the mobile app which took us longer in answering questions and waiting on a response back for job verification on the app which wasted time for us in the length we requested the truck (6 hours) and we couldn't get ahold of the manager in person from this place because we were struggling with the app. Sorry.. we are senior citizens so made it a little difficult for us! It made us "time crunch" to get the truck back!
Be sure equipment is clean and accessible. Call center order info needs to be shared with pick up location, to avoid frustration for both parties. If equipment is not available at prefered location don't charge for extra miles added.
WHEN I SET UP THE RESERVATION FOR MY UHAUL, THE LADY AT THIS LOCATION, INFORMED ME I NEEDED TO DOWNLOAD THE UHAUL APP, I HAD TO DOWNLOAD AND INSTALL THE APP SERVERAL TIMES, ONCE DOWNLOADED IT TOOK ME SEVERAL TIME TO CREATE THE ACCT. ONCE APP WAS DOWNLOADED I WAS UNABLE TO FIND THE LOCATION OF THE UHAUL OFFICE I WAS RENTING THE TRUCK FROM, SO I HAD TO UPLOAD MY DRIVERS LICENSE USING THE COMPUTER NOT THE APP. LIKE I WAS INSTRUCTED TO DO. ALSO THE DAY OF THE PICK UP, MY RESERVATION WAS SCHEDULE FOR 8:30AM, THE LADY WAS SICK AND UNABLE TO HELP ME OVER THE PHONE, SO SHE PROVIDED THE 800 NUMBER FOR ME NOT UNTIL 9:30AM , SO I HAD BEEN WAITING TO GET THE TRUCK SINCE 8:30AM, ONCE I WAS ABLE TO GET AHOLD OF SOMEONE , THE RENTAL PROCESS WENT SMOOTH, I ASKED THE LADY ON THE PHONE IF WAS ANYWAY THEY WOULD OFFER SOME KIND OF DISCOUNT FOR MY INCONVIENCE AND SHE SAID SHE WAS UNABLE TO , AND THE LADY FROM THE TRUCK LOCATION SAID THE SAME THING TO ME WHEN I SPOKE WITH HER THE FOLLOWING MONDAY.SO I WAS NOT HAPPY WITH MY EXPERIENCE, I JUST CANT BELIEVE THE APP DOES NOT WORK LIKE IT SHOULD. I HAD TO UPLOAD ALL MY INFORMATION FROM THE COMPUTER INSTEAD OF THE APP, I'M VERY RELUCTANT TO USE UHAUL AGAIN, BUT IN THE CITY I LIVE THEY ARE THE ONLY MOVING TRUCK RENTAL SO I HAVE NOT CHOICE, VERY DISAPPOINTING
Your mobile app couldn't check me out as there were problems with the pictures, though the local agent saw my multiple pictures online. It made me take a picture of my DL when I got there, even though it was put on file from the day before. I could not get past the "Share My Location"button on the app, even though it had permissions and other apps were able to get my location accurately. I recommend the agent, but your app needs work as it wasted my time on pickup and return. I wouldn't have been able to do either without the local agent's involvement.
The right light that you replaced while we were there, quit working again.
Nice and helpful lady