The next time someone rents, please verify its cleanliness. There was a service charge for cleaning and if this is being charged to your customers, there should be no reason why Hazmat, furniture pads, and debris (from what I assume was a previous move) was inside the back of the truck. Additionally, please do some maintenance on these trucks, my poor rental felt as if it were on its last breath. Ending on a good note, the customer service was fantastic. Thank you to the person behind the counter. You were amazing, please continue to be who you are. But really! I am really shocked about your truck. The hazmat though, that was unacceptable.Joseph G.
Pro Auto Repair Inc
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Hackensack, NJ 07601
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- 4.5 Average Customer Rating
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Your valuable feedback will help us serve you better.
I was charged a $30 safe fee which I thought I opted out of.Atif R.
Excellent servicesNicolette E.
Checkout was quick and efficient. The lady at the front desk is very nice, and super helpful. Would definitely rent from here again if needed.ANGELIC M.
The truck 4631 shift gear handle is very loose and wouldn't go into gear right away and revving very high aswell steering alignment is needed.SYLVESTER L.