The young lady at my drop off was fantastic .Michael B.
Trailer Rental & Towing in Hagerstown, MD at Beaver Creek Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Hagerstown, MD 21740
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Great location right off the interstate. Clean big facility. Easy parking and drop off.Gina A.
At last minute pick up location was changed to 90 miles away , corporate office was unwilling to get me a closer truck as the original reservation was for a pick up with in 10 miles of my home. On arrival for pick up truck was not staged and ready assistant was having tech issues resulting in an even longer delay of pick up....not a good startScott K.
There's two charges on my card that don't make sense to me but other than that it's fine.Bailee B.
The location was outstanding. They went above and beyond, even coming in on Sunday when they were closed, to make up for a terrible online experience. I was supposed to get a lock box code for the truck key either in a phone call from a U-Hual representative or in a email, but none was received. I received an email with a link to upload my drivers license and complete my check in, which I did, but apparently that didn't work. It was only because the woman at the local location was nice enough to answer the phone and to offer to go in on a Sunday morning that I was able to get the key to the truck. The people at the U-Hual's 800 number were not able to help. U-Hual really needs to get their online act together.Logan B.
Dropped the trailer off using after hours. Got an email first thing in the Moro g. All checked out!! Thanks Uhaul!Janis L.
Everything was great. The truck ran well. The people I dealt with at rental and return were very pleasant. The one complaint I have is I barely used the windshield washer fluid and it ran out. I figured it was an easy forget and as long as I didn't have to pull over and use snow to clean it then I was good.JOSEPH C.
Although I was told that the tank was full, I used the truck for only 23 miles the tank required 8 gallons or almost 1/4 tank. I was told that I should have taken a picture of the tank prior to the rental and after the rental. I believe that the receipt would have been enough proof.Orville B.
I will be a returning customer in the near futureChristina H.
When we picked up the U-Haul the tail lights on the left side were not working. When we told the associate, he shrugged his shoulders and said nothing could be done. Before leaving to move across the country we had to place a â€œroadsideâ€ assistance order to get the lights fixed. We had to drive over 26 hours so it was necessary that lights were working on our U-Haul.Sammie S.
Do not let anybody use this place or any other u-haul because the tell you one thing and charge you something completely different.Wanda S.
Great service. Keep doing what your doing. ThanksRobert B.
This location could use better signage to direct customers where to speak to staff.AARIC W.
Needed a young child (approx 10) to assist with the proper way to hook up the trailer.DANIELLEDECIMA K.
This was the first time that I drove a Uhaul truck didn't make any noise or loud sound that you think the truck is coming a part excellent braking and engine response I really enjoyed driving this truck great job beaver creek location and very helpful staff I will rent from them again. ThanksKHOSROW A.
friendly and helpful staffScott F.
Employee overcharged me, was extremely rude when I tried to get that corrected, talked down to me and told me I was late despite being 23 hours ahead of my scheduled drop off time, then told me to bother someone at corporate about it. Didn't catch her name, unfortunately.Emma L.
Rented a 26' truck online at the Oak Ridge Drive location. Received an email that the 26' was not available. Was redirected to the Beaver Creek location. The truck was not available when we went to pick it up. Could only rent a 20'. It was not big enough. I should have been notified so I could have tried to find a larger truck at a different location. U-Haul's online rental process is extremely and unnecessarily complicated. Will not use U-Haul for any future truck rentals.Arnold Y.
Couldn't of Ben any nicerRandy M.
Great place!Jennifer S.
Explain that you'll email the client after they drop off their keys. The lady just took my keys and that was itJessica R.
Their parking lot is sloped slightly so the trailer started rolling away the second I unhitched it. A brick or bumper to stop the trailer or have me park it somewhere else would've been nice. Or YOU help me unhook it.IRA T.
I had originally scheduled my drop-off location to be at South Potomac Street because it is the closest U-Haul dealer to my house. He refused to accept the car transport and sent me to Roy's U-Haul about 2 miles away. That place refused to accept it as well so, I was sent to Beaver Creek about 10 miles farther. Those people were GREAT!! to deal with.Jerry W S.