Awesome staff! Very friendly and helpfulRuben G.
Beaver Creek Mini Storage
(U-Haul Neighborhood Dealer)
Hagerstown, MD 21740
(Exit 32A off I 70)
- Mon–Fri9 am–5 pm
- Saturday9 am–2 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Hagerstown, MD 21740
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Please be sure to point out the maximum miles between point A and B. I had a point A, B, and C which put me over the miles and this was not pointed out when I rented the truck. Of course, it is on the contract, but I didn't read line by line which is my fault. Also, if you are at the end of the day, don't answer the phone if you do not want to deal with customers. It is rude to tell the customer, "well I guess I'm not going to make you happy. You'll have to call back Monday," and then hang up. I was not rude. I just didn't understand and when you explain things by answering, "this is how U-Haul has always done it," you are not explaining anything to the customer. How about this, "I apologize that was not pointed out to you. Do you have your contract? I can refer you to where it says the maximum number of miles on the contract. There is a daily rental fee, plus a maximum amount of miles and for every mile you add to your trip it is $1.00 per mile. I can give you a number or email to U-Haul if you would like to dispute these charges. Unfortunately, we are the third party and the rules/fees are set by U-Haul and any dispute of charges will need to be directed to the company. Are there any other questions?" The office is beautiful, but customer service is lacking.Angela R.
Location did not have anyone to hook up my trailer. I had to perform it myself.Babak K.
The women who checked me in seems friend and nice but there was another woman with dark black here that seemed like you was having a bad day she did not smile at all and seem she did not want to be botheredTanya W.
Great location, perfect service!William R.