Truck should be retired. Drivers door didn’t close tight. Location confirmed someone almost ripped it off the truck. Wind noise was so bad that I had to open the window to stop the whistle. High beam headlight do not work. Your UHaul app is pathetic. Couldn’t pick up the truck without tech support. Took 40 minutes. Location almost gave my truck away while I was in the parking lot. I lost a hour of a very busy day and had to pay extra to keep the truck overnight. Couldn’t turn it back in unless I told the app “no problems”. Tried to put feedback in the app and I couldn’t continue. Not the first time the U-Haul app has failed to work. I’ll be renting from someone else in the future.
Rob T
Friendly Pawn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Havelock, NC 28532
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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One ramp would not extend and it took 45 min to get straps unbound because it was wound wrong
MELISSA YThe employees working there aren't bad but the professionalism and customer service aspect is lacking. Communication is lacking within the employees. Thorough inspections weren't performed on the trucks prior to another family renting it out. No apologies were given for the service and outcome of my phone calls. Disappointed with this location from start to finish.
LACEY GGreat uhaul dealer
RAYMOND SVery nice people. Got me in and out quickly.
JEFFREY M