Have someone at the location at your appointment time so you don't have to wait a hour for someone to come out.Mark A.
Trailer Rental & Towing in Haysville, KS at J&R Towing
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Haysville, KS 67060
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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The guy who knew how to do the paperwork was over 45 minutes late to my 9:00 reservation. He was friendly once he arrived but that caused a significant delay in my schedule. Maybe find some way to notify/remind the location so they can have someone ready to go at the time of the reservation.Elijah K.
Nobody was there at 0830 Monday morning. Had to call number and person said just unhook the trailerDean P.
I value my time. Pickup was scheduled for 800 am the man wasn't there until 835. Then had no sense of urgency to get us out the door in a timely manner. Would not recommend this location to anyone Rachelle at the derby location was super nice and very helpful.Dawn R.
Service was excellent, communication was perfect.Steven E.
Individual working was not on site when I arrived to pick the trailer up. I called the number posted on the building and he sounded annoyed that I had him drive back for my scheduled pickup time. The office area is cramped with supplies so there's no sitting area. When asked how I would return it since they were closed he said I will just disconnect in the parking area and he would check the camera at his convenience. I would discourage anyone from going here for UHaul needs.Adrian A.
Cleaner location. Location opens on time. Took 1.5 hrs to get checked out.Raymond S.
Post phone number to call if not on-siterise H.
No one was there when I returned the trailer during normal business hours. I called the number on my paperwork and he came right down. Perhaps a note should be posted on the door with the number to call if no one is there during normal business hours.rise H.
J&R towing, had everything ready to go, this is the second time I have rented from them, professional every time, Equiment always well maintained, and ready to go. Defiantly will rent a home from them..Josh H.
Small cramped office, bathroom was not operational and locked off. Parking extremely tight for rental trucks and customer parking, no pavement just dirt and mud.monty A.
The vendor wasn't sure about the ordered number of furniture blankets and he spent a long time finding and counting them before renting out the truck. Otherwise, he was courteous and professional.Peter B.
We dropped the Truck off and no one was there. I took many pictures to prove what time, date and location we dropped off at. I felt uneasy just leaving it with keys in the drop box during hours it stated it was open. It took me two calls to U-Haul to get our truck marked as returned. We returned it 21 hours before it's due date and I heard back, after I called, 6 days later. U-Haul called me in between those times looking for the truck we had dropped off. I felt panicked and nervous not knowing if our truck was actually returned or not. I think communication could have been much better. I would have marked poor for my overall rating, but I understand that there could have been things out of the control of J&R Towing going on.Kelly B.
Despite having set a pickup time and confirming the pickup time the day before, no one was at the pickup location when I arrived as scheduled. After calling to find someone to come get my trailer for me, I had to wait over 20 min for the guy to show up. Makes no sense that no one was there when I arrived.Kevin S.
Owner wasn't there when I went to pick up the trailer I reserved. Waited for 45 minutes for him to arrive after my scheduled pick up time..Aaron J.
The pick up location was not conveniently located and we had to wait for someone to open the site when we arrived (he was away from the site though we arrived at the time designated in the email we received).Steve H.
Jose was very helpful and informative. He truly has the customer's best interest at heart. Excellent customer service!Kevin O.
The U-haul program was very slow at the site, otherwise I would have given it a 5-star. It was so slow he couldn't get the payment processed in 30 minutes, at which time U-haul wipes my reservation and he had to start the entire process over. Trailer worked great though.Alex M.
Upon arriving to pickup my U-Haul I had to wait several minutes while the employees finished taking some kind of test for their CDL on their phone. The U-Haul itself was gross, the cigarette tray was full of ashes and cigarette butts. The U-Haul was in need of alignment and the front tires were in poor condition, the tread on the outside of each tire was almost completely gone.Ashley K.
I live in Iowa and I rented a trailer in Haysville Kansas. The location I picked the trailer up only stayed open until 1:00pm. As i said, I was coming from Iowa, which is a 7 hour trip, so we left at 4a.m., to make sure we would get there before the guy closed his shop. We arrived there at 11:00,, there was no one there. So I called the guy who owned the business, and he said he had an emergency towing situation and that he would be back within 20 minutes.....it was over a hour before he finally showed up! After driving 7 hours, we were very upset to say the least! I would not recommend the uhaul location in Haysville, Kansas to anyone nor will I ever use uhaul againDebby M.
I could have easily done an online application and pickup, the requirement to have U-Haul personnel hook-up is silly.duane N.
Location was supposed to be open until 5:00. We dropped off our rental trailer at 4:30 and they were already closed.Daphnee B.
No one there at scheduled pick up time. Had to call an employee. Waited a half an hour. Employee was nice and helpful.Brandon E.
The place was closed when got there, he had an emergency tow and it took an hour before he was back to get us the truck we rented. I'd never use that location again as there wasn't any back up to still get our truck if the owner gets called away for a towing job. We were set back an hour behind schedule and it was remote and hot outside with no real idea of when the owner would be back so we couldn't leave or let our car run to stay cool. It was an unpleasant experience.Randy H.
We had an appointment and they were locked up. U haul called them and they said they were sitting @ the business which was a lie. They were not there. I waited an hour and finally left! eventually was able to locate them on the phone and make another appointment to pick up trailer.Larry F.